CRM Manager

5 days ago

New Delhi, India KEDA (GHANA) CERAMICS COMPANY LIMITED Full time

Reports to: Ghana Sales Department Manager

Department: Accra BMMC

Location: Accra, Ghana


Job Summary

We are seeking a CRM Manager to implement and manage the local CRM system, ensuring accurate PSI (Production, Sales, Inventory) data collection and compliance. This role is also positioned as a talent pipeline for future business and sales leadership roles, making it ideal for young, high-potential professionals looking to grow in an international environment.


Key Responsibilities

  • Implement and maintain CRM systems for Accra BMMC, ensuring stability and efficiency.
  • Validate and analyze PSI data to support management decision-making.
  • Ensure compliance with company data governance policies, improving quality and security.
  • Train staff on CRM usage and best practices, promoting adoption across the business.
  • Support reporting and analytics to enhance operational visibility and performance.


Qualifications and Skills

  • Master’s degree in Marketing, Business, or a related field (MBA preferred).
  • 3+ years’ experience in marketing or sales; background in the ceramics/tiles industry is an advantage.
  • IT literacy with strong Excel/data processing skills; CRM system knowledge preferred.
  • Strong sense of responsibility, adaptability, and attention to detail.
  • Quick learner with high resilience and stress tolerance.
  • Excellent communication skills and ability to collaborate across teams.
  • Sales potential and career ambition will be key selection factors.


What We Offer

  • Competitive and attractive salary package.
  • Annual paid flight home.
  • Housing allowance to support living.
  • Meal allowance for flexibility.
  • Full visa and work permit support.
  • Career development opportunities within a dynamic multinational group.
  • Exposure to international best practices and growth in one of Africa’s fastest-developing markets.


How to Apply

Interested candidates should send their CV to keda-gh-hrrecruitment@twyfordtile.com with the subject line “CRM Manager.”


At Keda Ghana Ceramics Company Limited, we are committed to creating an inclusive workplace while prioritizing roles that align with our operational needs.

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