Customer Support Specialist

1 week ago

nashik, India beBeeCustomerSupport Full time

Customer Service ExpertAbout the Role:We're seeking a skilled Customer Service Representative to support our growing client base. As part of our team, you'll be responsible for delivering exceptional customer service by troubleshooting product issues, configuring AI agents, and ensuring seamless customer experience operations.Your key responsibilities will include:Providing expert support to clients on product usage, features, and best practicesTroubleshooting complex technical issues with AI agent performance and platform functionalityCollaborating with cross-functional teams to flag bugs and suggest improvementsYou'll also have the opportunity to work closely with our product and engineering teams to drive innovation and improve our services.The ideal candidate will possess:1-3 years of experience in customer service or client support, preferably in a SaaS environmentStrong written and verbal communication skills in English and HindiAbility to understand complex technical products and explain them simply to clientsProblem-solving mindset with attention to detailComfortable working across multiple tools and communication channelsIn return for your expertise, you can expect:Benefits:A competitive salary up to ₹25,000 per monthAn opportunity to work at the forefront of AI and customer experienceA collaborative, dynamic work environment that fosters growth and development

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    nashik, India beBeeSupport Full time

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    nashik, India beBeeDocumentation Specialist Full time

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    nashik, India beBeeCustomerService Full time

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    nashik, India beBeeTechnical Full time

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    Nashik, India Sakon Full time

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    nashik, India beBeeVideoAnalytics Full time

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