Mass Retail Experience Lead

Mass Retail Experience Lead To lead and optimize the end-to-end customer experience for mass retail consumers in Prepaid and DTH services, with a strong focus on reducing customer interactions, controlling churn and MNP port-outs, improving digital adoption, ensuring effective grievance redressal, and driving timely service request closures as per defined...

Mass Retail Experience Lead To lead and optimize the end-to-end customer experience for mass retail consumers in Prepaid and DTH services, with a strong focus on reducing customer interactions, controlling churn and MNP port-outs, improving digital adoption, ensuring effective grievance redressal, and driving timely service request closures as per defined...

Role (Why position exists): Responsible for planning, developing, implementing and monitoring the overall corporate communication strategy.Main Responsibilities:Create informative and interesting press releases, press kits, newsletters, and related marketing materials.Develop and implement effective communication strategies that build customer loyalty...

The Retail Sales Executive drives sales and delivers exceptional customer service in a retail environment. They engage with customers, provide product recommendations, and ensure a positive shopping experience while meeting sales targets. Key Responsibilities: - **Customer Engagement**: Greet customers, provide product advice, and address inquiries. -...

Job Description- Distribution ManagerSummary:SSIPL over the past three decades have become a group of passionate folks who are working on a vision of creating a sports and athleisure rand of India. Come work with us.Location:2 VacanciesSouth India (Hyderabad / Bangalore / Chennai)East India (Kolkata / Siliguri / Assam)Key RequirementsExperience: 4-7...

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer...

**Looking for Footwear Merchandiser.** We are seeking a dynamic and passionate Retail Merchandiser to join our team and drive sales and profitability within our footwear department. As a Retail Merchandiser, you will be responsible for planning and implementing strategies to maximize sales, optimize inventory levels, and enhance the overall customer...

Role – Lead - Mass Experience Location – Kolkata Key Deliverables: Service Recovery SPOC – Reduce customer pain through analyzing/ implementing process and suggesting system correction. Key Deliverables:Reduction in interactions through data analysis, gauging customer behavior recommending process enhancements. Enhancing end to end journey to reduce...

Job Req ID: 45537- Location: Kolkata, IN- Function: Sales and Distribution- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

Role – Lead - Mass ExperienceLocation – KolkataKey Deliverables: Service Recovery SPOC – Reduce customer pain through analyzing/ implementing process and suggesting system correction. Key Deliverables:Reduction in interactions through data analysis, gauging customer behavior recommending process enhancements. Enhancing end to end journey to reduce...