Senior ServiceNow Developer – CSM
6 days ago
Hiring: Senior ServiceNow Developer – CSM & AI Specialist Location: Offshore (Preferred: Bangalore / Hyderabad) Payroll: Teceze Contract Duration: 6 Months (Extendable) Availability: Immediate Joiners PreferredAbout the RoleWe are seeking an experienced Senior ServiceNow Developer specializing in Customer Service Management (CSM) and AI-driven solutions. The ideal candidate will have 5–7 years of hands-on experience in developing and configuring ServiceNow applications, integrating enterprise systems, and implementing Now Assist AI features to elevate customer and employee experiences.This is an exciting opportunity to contribute to cutting-edge ServiceNow CSM implementations, leveraging AI technologies to drive service excellence and workflow automation.Key ResponsibilitiesServiceNow Platform Configuration: Configure, customize, and administer ServiceNow instances to ensure robust performance and scalability across CSM modules.CSM Development: Design and implement solutions for Customer Communities Portal, Employee Service Portal, and Customer Service Portal, including Agent Workspaces.Integrations: Build and manage integrations using REST APIs, ServiceNow API connectors, and Service Graph connectors for seamless system interoperability.AI & Automation: Utilize Now Assist AI tools to enhance user experience through predictive intelligence, machine learning, and natural language processing (NLP) capabilities.Custom Development: Develop catalog items, widgets, Business Rules, Client Scripts, UI Policies, ACLs, and other custom elements to meet business requirements.Troubleshooting & Support: Provide advanced technical troubleshooting, platform optimization, and post-implementation support.Process Optimization: Collaborate with cross-functional teams to align ServiceNow solutions with business objectives and improve service delivery.Documentation: Maintain detailed documentation for all configurations, integrations, and custom developments.Required Skills & QualificationsExperience: 5–7 years of solid experience in ServiceNow development and administration, with a strong focus on CSM and AI capabilities.CSM Expertise: Proven experience with Customer Communities, Employee Service Portals, and Agent Workspace design and customization.Integration Skills: Strong experience working with REST APIs, ServiceNow API connectors, and Service Graph connectors.AI & ML Knowledge: Hands-on experience with Now Assist AI, AI chatbots, or Predictive Intelligence in ServiceNow.Technical Skills:Scripting: JavaScript, Jelly Script, HTML, CSS, AngularJSAdvanced Configuration: Business Rules, Client Scripts, UI Actions, Script Includes, GlideAjax, PreprocessorsCertifications (Preferred):ServiceNow Certified System Administrator (CSA)ServiceNow CSM Implementation SpecialistServiceNow Certified Application Developer (CAD)Soft Skills: Excellent communication, problem-solving, and collaboration abilities.Education: Bachelor’s degree in Science or a STEM discipline.Preferred QualificationsFamiliarity with ITIL v3/v4 frameworks or certifications.Experience working in Agile environments.Exposure to other ServiceNow modules such as CPQ, CRM, SPM, ServiceBridge.
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Senior ServiceNow Developer
7 days ago
Bangalore, India TECEZE Full timeHiring: Senior ServiceNow Developer – CSM & AI Specialist Location: Offshore (Preferred: Contract Duration: 6 Months (Extendable) Immediate Joiners Preferred We are seeking an experienced Senior ServiceNow Developer specializing in Customer Service Management (CSM) and AI-driven solutions . The ideal candidate will have 5–7 years of hands-on experience...
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Senior ServiceNow Developer – CSM
4 weeks ago
bangalore, India TECEZE Full timeHiring: Senior ServiceNow Developer – CSM & AI Specialist Location: Offshore (Preferred: Bangalore / Hyderabad) Payroll: Teceze Contract Duration: 6 Months (Extendable) Availability: Immediate Joiners Preferred About the Role We are seeking an experienced Senior ServiceNow Developer specializing in Customer Service Management (CSM) and AI-driven solutions...
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Senior ServiceNow Developer
7 days ago
Bangalore, India TECEZE Full timeHiring: Senior ServiceNow Developer – CSM & AI Specialist Location: Offshore (Preferred: Bangalore / Hyderabad) Payroll: Teceze Contract Duration: 6 Months (Extendable) Availability: Immediate Joiners Preferred About the Role We are seeking an experienced Senior ServiceNow Developer specializing in Customer Service Management (CSM) and AI-driven solutions...
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SERVICENOW CSM DEVELOPER
3 weeks ago
bangalore, India Tata Consultancy Services Full timeDear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW CSM DEVELOPER Total Experience Range: 5- 12 years Mode of Interview: ONLINE Location: PAN INDIA Job Description: Required...
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servicenow csm developer
2 days ago
bangalore, India Tata Consultancy Services Full timeDear Professional,Greetings from TATA CONSULTANCY SERVICES LIMITEDThank you for exploring career opportunities with Asia's largest IT companyExciting # Job Opportunities for # Experienced ProfessionalsTCS is hiring SERVICENOW CSM DEVELOPERTotal Experience Range: 5- 12 yearsMode of Interview: ONLINELocation: PAN INDIAJob Description:Required Skills:...
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Sr. ServiceNow CSM Developer
16 hours ago
bangalore, India DigiHelic Solutions Pvt. Ltd. Full timeServiceNow Sr. Developer (CSM) Total yrs of Exp: 8+ Relevant Exp: 6+ Primary Skills: ServiceNow CSM Key Responsibilities: Collaborate with stakeholders to understand business requirements and translate them into effective ServiceNow solutions. Design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs....
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ServiceNow CSM/FSM Integration Developer
6 days ago
bangalore, India MatchPoint Full timeType: ContractLocation: RemoteTimezone: After 9 PM IST Rate: $25 per hour Overview:Looking for an experienced ServiceNow CSM/FSM Integration Developer with 5+ years of hands-on development experience. The role involves designing, developing, and integrating ServiceNow CSM/FSM solutions while ensuring scalability, performance, and alignment with business...
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SERVICENOW SENIOR DEVELOPER
3 weeks ago
bangalore, India Tata Consultancy Services Full timeDear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW SENIOR DEVELOPER Required Skill set: (ITSM, CSM. SPM, INTEGRATIONS, Portal/Widget configuration) Total Experience Range: 5- 12...
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SERVICENOW SENIOR DEVELOPER
5 days ago
bangalore, India Tata Consultancy Services Full timeDear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW SENIOR DEVELOPER Required Skill set: (ITSM, CSM. SPM, INTEGRATIONS, Portal/Widget configuration) Total Experience Range: 5- 12...
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ServiceNow Business Analyst
2 weeks ago
Bangalore, India RapidBrains Full timeJob Title: ServiceNow Business Analyst (CSM) Experience Required: 5+ years Contract : Long term We are seeking an experienced Business Analyst (ServiceNow CSM) with 5–8 years of experience in business analysis and IT project delivery, particularly in ServiceNow Customer Service Management (CSM). The ideal candidate will lead ServiceNow CSM implementations,...
