Customer Success Manager
4 days ago
The Customer Success Manager is a critical position that will work closely with the founders and leadership team of Lemnisk. We are l ooking for a maverick who is passionate about increasing the digitals share of business for different verticals. Key Responsibilities ● Overall responsibility of monthly/quarterly/annual revenue from set of Strategic Clients. ● Define and Execute strategy for retention and cross sell for every account. ● Understand client known and unknown needs and partner with Delivery and Product team to address Client needs. ● Be a trusted advisor to drive adoption of existing use cases and evangelize new use cases among Clients. ● Engage with CMO, Head Digital marketing, Head Digital, Head Analytics, Head – Innovation and other C level executives. ● Provide Client and market level insights for product innovation. ● Lead presales for the region & given set of accounts. ● Work closely with Clients towards Customer Advocacy for evangelizing Case Study & PRs. Qualifications ● 1 - 4 years of experience with strong demonstrated prior experience of helping clients achieve success using enterprise solutions preferably digital marketing platforms. ● Proven track record of upselling/cross selling. ● Experience in working with and influencing customers at multiple levels up to CXOs. ● Must have excellent communication skills. ● Willingness to travel, if required on short notice. ● BFSI experience is a plus. ● Experience in a MarTech or enterprise SaaS company will be a big plus. ● Ability to work in a fast-paced start-up environment.
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Customer Success Manager
1 week ago
bangalore district, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer Success Operations Manager
2 days ago
bangalore district, India Responsive Full timeResponsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you’ll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect...
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Customer Success Manager
2 days ago
bangalore district, India FluxGen Full timeOverview As a Key account manager, you will play a critical role in leading strategic customer relationships and ensuring exceptional customer experience that they become strong advocates for our brand, product and services. This role focuses on understanding customer’s business needs and desired outcome, ensuring successful adoption of our SaaS solutions...
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Customer Success Manager
2 days ago
bangalore district, India Bik.ai Full timeAt BIK, we are wanting to scale up to meet our exponential growth in # of Brands. Currently, have a small team of 3 CSMs These eCommerce Brands come from across geographies like India, UK, US, UAE, Singapore & more. We are looking to add our 4th CSM to handle a diverse set of clients. BIK is doubling the # of brands every quarter, and hence our teams & your...
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Customer Success Manager
2 weeks ago
bangalore district, India Zoko Full timeAbout Zoko Zoko helps D2C brands grow faster using WhatsApp as a channel for sales, marketing, and customer support - all from a single dashboard. We’re not just building tools; we’re helping brands build stronger customer relationships. From automations to live chat to campaign management, our product is deeply integrated into the workflows of some...
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Technical Customer Success Manager
2 days ago
bangalore district, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
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Customer Success Lead
2 days ago
bangalore district, India Netcore Cloud Full timeRegional Lead – Customer Success Location: Bangalore, India Experience: 12–15 years Function: Customer Success About Netcore: Netcore is a global Martech SaaS company helping brands deliver intelligent customer experiences through AI-powered engagement, personalization, and retention. With 25+ years of innovation and presence across 20+ countries, we...
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Customer Success Executive
2 days ago
bangalore district, India Karix Full timeJob Role : Sr. Executive - Customer Success Job Location : Bangalore Job Responsibilities: Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving joint success. Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs....
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Executive - Customer Success
2 weeks ago
bangalore district, India Probe42 Full timeAbout Probe Probe42 is a leading Fintech company that offers rich data insights on companies in India. Our platform provides access to over 500+ data points on 2.5 million companies, which are meticulously collected and curated from 760 data sources. Our comprehensive data points comprise detailed financials, such as balance sheets, profit and loss...
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Customer Success Manager
2 weeks ago
bangalore district, India BiteSpeed Full timeAbout BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah,...
