Customer Support Specialist

1 week ago

mangalore, India beBeeCustomerService Full time

Customer Service AssociateWe are seeking skilled and customer-focused professionals to fill a Customer Service position.Key Responsibilities:Answer inbound and outbound calls to address customer inquiries and resolve concerns in a timely manner.Provide accurate information about insurance policies, premium calculations, and policy status to ensure customer satisfaction.Evaluate unresolved queries and escalate them to the appropriate internal teams with timely follow-up.Maintain customer records by updating information in the CRM system accurately.Foster exceptional customer experiences through professional communication and problem-solving skills.Achieve daily, weekly, and monthly targets as set by the team lead.Requirements and Qualifications:Exceptional verbal and written communication skills in English and Hindi.Ability to handle customer inquiries efficiently and politely.Basic computer knowledge and proficiency in Microsoft Office and email applications.Patient and empathetic approach to manage challenging or irate customers.Prior experience in a call center or customer support role is beneficial.Freshers and experienced candidates are both welcome to apply.Minimum educational requirement: Graduate degree.

  • Customer Support Representative

    7 days ago

    Mangalore, India Customer Service Executive Full time

    **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service (required) **Language**: -...

  • System Support Specialist

    2 weeks ago

    mangalore, India beBeeSupport Full time

    About the RoleAs a System Support Specialist, you will be responsible for delivering technical assistance to clients, conducting advanced issue analysis, and configuring monitoring tools. You will also collaborate with OEM and third-party support providers to resolve issues and provide exceptional customer service.Communicate effectively with customers both...

  • Federal Contract Support Specialist

    2 weeks ago

    mangalore, India beBeeContract Full time

    Job Title: Federal Contract Support Specialist

  • Senior Customer Support Specialist

    2 weeks ago

    mangalore, India beBeeIncidentManager Full time

    Incident Manager Job DescriptionJob Overview:We are seeking an experienced Incident Manager to join our team. As a key member of our support services, you will be responsible for coordinating and managing customer-facing incidents.Key Responsibilities:Be the primary point of contact for customers during incidents, providing timely and transparent updates...

  • Remote Customer Service Professional

    2 weeks ago

    mangalore, India beBeeCustomer Full time

    As a remote customer service specialist, you will be responsible for delivering exceptional support to clients across the US. This contract position is ideal for individuals who are fluent in English, comfortable working night shifts, and capable of providing high-quality service from home.About the RoleWe seek professionals who can handle inbound and...

  • Customer Support Director

    1 week ago

    mangalore, India beBeeLeadership Full time

    Job DescriptionAs a key member of the support team, you will be responsible for leading and managing a group of customer support representatives. This role requires exceptional leadership skills, as well as the ability to drive customer satisfaction and loyalty through proactive support.The ideal candidate will have a proven track record of managing and...

  • Customer Service and Support Specialist

    2 weeks ago

    mangalore, India beBeeCustomer Full time

    Customer Service RoleWe seek a dedicated professional to provide exceptional customer service and support.Address customer queries via phone, email, or other communication channels.Offer accurate information on products, services, and policies.Evaluate and escalate unresolved issues to relevant teams, ensuring timely follow-up.Maintain accurate customer...

  • Senior Energy Sector Customer Support Specialist

    6 days ago

    mangalore, India beBeeRegulatory Full time

    Customer Support Operations ProfessionalWe are collaborating with a leading enterprise utility company to train large AI agents in handling complex customer support workflows.Billing disputesOutage reportingService requestsRegulatory complianceThe ideal candidate will have extensive experience in Utilities/Energy sector customer support operations and proven...

  • PDI Application Support Specialist

    2 weeks ago

    mangalore, India beBeeSupport Full time

    PDI Application Support SpecialistAs a PDI Application Support Specialist, you will provide end-to-end support for PDI solutions used by major retail and petroleum clients. Key responsibilities include providing L2/L3 support, monitoring system performance, troubleshooting incidents, coordinating with stakeholders, and ensuring smooth business continuity.You...

  • EBS Technical Support Specialist

    1 week ago

    mangalore, India beBeeTechnical Full time

    Job Title: EBS Technical Support SpecialistWe are seeking a highly skilled and experienced EBS Technical Support Specialist to join our team.About the Role:The successful candidate will be responsible for providing technical support and maintenance services for Oracle E-Business Suite (EBS) applications. This will include troubleshooting issues, resolving...