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1 week ago

guntur, India beBeeDesktopEngineering Full time

We are seeking a skilled professional to investigate systemic issues affecting the end-user experience and implement solutions to increase productivity.Responsibilities:Troubleshoot desktop-related issues efficiently through advanced troubleshooting and root cause analysis.Enhance user productivity and satisfaction by utilizing expertise in Desktop Experience (DEX).Develop and implement automation scripts to streamline desktop management tasks.Collaborate with other IT teams to ensure seamless integration and support of desktop systems.Provide expert-level support to end-users, addressing technical concerns and training them on best practices.Mandatory Skills:7-10 years of experience in Windows desktop engineering or a related field.Subject matter expert in Windows OS internals.Working knowledge of OS-level troubleshooting tools.Experience utilizing a Unified Endpoint Management tool for managing domain and Entra Windows devices.Strong background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization.Excellent problem-solving skills with a focus on root cause analysis and resolution.

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