Client Success Executive

2 days ago

surat, India MYCPE ONE Full time

Job DesciptionPartnerships & Vendor Management- Research associations, alliances, and vendors that align with MYCPE ONE's strategic initiatives.- Reach out to potential partners/vendors and follow up consistently.- Manage calendars and coordinate meetings related to partnerships and vendor discussions.- Attend meetings, capture key discussion points, and circulate insights internally.- Maintain updated information for partnership/vendor activities, statuses, and deadlines.- Coordinate agreements, service delivery, quality expectations, and timelines.- Manage and store all documents including contracts, communication logs, and invoices.Conferences- Identify conferences relevant to the company's goals and target audience.- Conduct research on each event, including attendee profiles, audience size, and overall relevance.- Prepare and maintain a dedicated document for every finalized conference.- Update exhibitor portals and coordinate with the marketing team for required submissions.- Communicate regularly with conference organizers regarding updates, requirements, and in-booth activities.- Manage all logistics (shipments, deliveries, booth setup, materials preparation).- Track and organize all marketing collaterals needed for conferences.- Coordinate with participating team members to collect feedback post-conference and document key learnings.- Ensure that the payments for the conferences are completed in a timely manner to ensure proper participation.Podcasts- Review and evaluate potential podcast guests according to the theme of the podcast.- Send invitations and maintain follow-up communication.- Prepare discussion topics, questions, and agendas based on the guest's profile.- Share key details with the host/speaker and the guest to ensure smooth execution.- Oversee scheduling and coordination for recordings and live sessions.- Maintain data in respect to the scheduling data.- Coordinate with the marketing and video editing teams to ensure timely and proper publication of podcast episodesInsights- Conduct LinkedIn outreach to firms, inviting them to share announcements, achievements, articles, or thought-leadership content for MYCPE ONE Insights.- Maintain a well-organized tracker to record outreach activities, responses, and follow-ups.Travel Management- Arrange travel, accommodation, and rentals for both India and onshore team members.- Review and finalize itineraries ensuring alignment with conference dates and agendas.- Share travel details, agendas, and coordination notes with the onshore team.Expense Management- Track all conference-related expenses including travel, lodging, booth activities, and other costs.- Review expense submissions from the onshore team for policy compliance.- Forward verified and approved expenses for management review and approval.- Coordinate with the accounts team for timely payment processing.Required Skills & Qualifications- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.- 2 years of experience in partnerships, events, vendor management, or operations roles.- Excellent communication and relationship-building skills.- Strong organizational and multi-tasking ability.- Proficiency with MS Office/Google Workspace and CRM/project management tools.- Ability to work cross-functionally with marketing, accounts, leadership, and external stakeholders.- Strong attention to detail and ability to meet timelines.- Comfortable handling logistics and back-end operations with precision.

  • Client Success Lead

    1 week ago

    Surat, India TestGrid.io Full time

    Job Title: Customer Success ManagerLocation: Surat, Gujarat (On-site)Company: TestGrid Employment Type: Full-timeSalary Range: As per market standardsJob RoleWe are seeking a highly skilled Customer Success Manager (CSM) who will play a critical role in ensuring our customers achieve measurable value from the TestGrid platform. In this role, you will manage...

  • Customer Success Executive

    2 weeks ago

    Begampura, Surat, Gujarat, India Databuddy Automations Private Limited Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Job Title: Customer Success Executive – Product Demo & Client OnboardingRole OverviewAs a Customer Success Executive, you will be the first point of contact for new clients.Your role is to guide, educate, and empower users to get maximum value from our software by conducting product demos, resolving queries, and ensuring smooth onboarding.Key...

  • Senior Executive Client Servicing

    2 weeks ago

    Surat, India R K SWAMY Limited Full time

    Roles & Responsibilities: - Cultivate and nurture strong client relationships across diverse organizational levels, serving as the primary liaison to ensure client satisfaction and retention. - Develop and implement comprehensive client strategies that align with their brand objectives and market dynamics. - Collaborate closely with cross-functional teams,...

  • Customer Success Executive

    2 weeks ago

    Surat, Gujarat, India PW (PhysicsWallah) Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title:SST AssociateLocation:SuratCompany:Physics Wallah (PW)Employment Type:Full-TimeAbout the Role:Physics Wallah is looking for a dedicated and analyticalSST Associateto join ourStudent Success Teamin Surat. In this role, you will be responsible for driving initiatives that enhance student performance, engagement, and satisfaction—ensuring every...

  • Client Servicing Executive

    2 weeks ago

    Surat, Gujarat, India Digivyer Full time ₹ 3,00,000 - ₹ 4,80,000 per year

    Job Title: Client Servicing Executive / Senior Client Servicing ExecutiveLocation: Dumas Road, SuratIndustry: Events / Experiential MarketingSalary: ₹25,000 – ₹40,000 per month (based on experience)Experience: 2+ years (Executive) | 3+ years (Senior Executive)Qualification: Graduate / MBA in ManagementJob Overview:We are hiring Client Servicing...

  • Telesales Executive

    5 days ago

    Surat, Gujarat, India connect to success HR Full time

    **Selling and managing loans**A loan sales executive is responsible for selling and managing financial products or services to clients. This may include home loans, auto loans, or personal loans. - **Prospecting for new clients**A loan sales executive seeks out new clients and builds relationships with existing ones. **Negotiating deals**A loan sales...

  • Client Servicing Executive

    1 week ago

    Surat, India miracle hub Full time

    **Job Title** **Client Servicing Executive** **Location - SURAT ( VESU)** **INDUSTRY- EVENT** **PLZ NOTE - MUST BE EXPERIENCE AS CSE- 2 TO 4 YRS IN EVENT INDUSTRY / ADVERTISEMENT/ ENTERTAINMENT ONLY-** **ROLE AND RESPONSIBILITIES**: - Attend leads from all venues, take down the briefing and make the first call to client - Confirm the first briefing and...

  • Customer Success Executive

    2 weeks ago

    Surat, Gujarat, India Upmetrics Full time

    **Responsibilities**: - Set up and conduct product demo calls to showcase the capabilities of Upmetrics and how it can benefit the potential client. - Develop strategies to enhance customer satisfaction, address their concerns, and ensure a higher retention rate. Actively engage with clients, seek feedback, and implement necessary improvements. - Guide new...

  • Customer Success Manager

    1 week ago

    surat, India TestGrid.io Full time

    Job Title: Customer Success ManagerLocation: Surat, Gujarat (On-site)Company: TestGrid Employment Type: Full-timeSalary Range: As per market standardsJob RoleWe are seeking a highly skilled Customer Success Manager (CSM) who will play a critical role in ensuring our customers achieve measurable value from the TestGrid platform. In this role, you will manage...

  • Customer Success Manager

    1 week ago

    Surat, India TestGrid.io Full time

    Job Title: Customer Success ManagerLocation: Surat, Gujarat (On-site)Company: TestGrid Employment Type: Full-timeSalary Range: As per market standardsJob RoleWe are seeking a highly skilled Customer Success Manager (CSM) who will play a critical role in ensuring our customers achieve measurable value from the TestGrid platform. In this role, you will manage...