Customer Service Professional

2 weeks ago


kannur, India beBeeCustomerService Full time

About this RoleThis is a full-time remote position responsible for delivering exceptional customer service through calls, handling inquiries, resolving issues, and ensuring customer satisfaction.Critical thinking and problem-solving skills to resolve complex customer concernsMaintaining accurate records in CRM systemsCommunicating customer feedback to managementFostering a supportive work environment through team collaborationKey ResponsibilitiesHandle customer inquiries and provide solutions to their concernsResolve customer complaints in a timely and professional mannerWork closely with the team to ensure seamless operationsWhat We OfferA competitive compensation packageOngoing training and development opportunitiesA dynamic and collaborative work environmentRequirementsExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong critical thinking and problem-solving skillsPreferred QualificationsBachelor's degree in a related fieldPrevious experience in customer service or a related fieldProficiency in CRM systems



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