Technical IT Service Delivery Professional

Job TitleSenior Application Support SpecialistThis role is ideal for a seasoned IT professional who is able to lead by example and drive the delivery of exceptional technical services.You will be responsible for leading the development and execution of projects aimed at improving service delivery and resolving complex technical issues.

IT Support SpecialistThe role involves serving as the primary point of contact for end users via phone, chat, and self-service tickets. This includes qualifying and opening tickets for remediation of events, routing them to respective teams, providing regular updates and follow-ups, and ensuring tickets are closed efficiently.Effectively manage a variety of...

**Electronic Service Engineers and R&D Professionals**This is a full-time, on-site position located in Kerala, India. As an Electronic Service Engineer and R&D Professional, you will be responsible for identifying and resolving technical issues, performing field service tasks, and providing technical support to ensure optimal device functionality.You will...

IT Service Management Job DescriptionThis strategic role involves defining and implementing strategies, frameworks, and processes to ensure efficient delivery of IT services across the organization.The ideal candidate will have a strong understanding of ITIL frameworks, experience with ITSM tools, and excellent leadership, interpersonal, and communication...

IT Service Delivery ExpertThe role of the IT Service Delivery Expert is to ensure seamless delivery of IT services by following best practices.Identify root causes of service issues and implement corrective actionsKey skills required for this position include:Problem-solving and analytical skillsExcellent communication and interpersonal skillsAbility to work...

About this RoleThis is a full-time remote position responsible for delivering exceptional customer service through calls, handling inquiries, resolving issues, and ensuring customer satisfaction.Critical thinking and problem-solving skills to resolve complex customer concernsMaintaining accurate records in CRM systemsCommunicating customer feedback to...

Service Delivery DirectorWe're seeking a seasoned Service Delivery professional to oversee client relationships and drive service excellence.Main Responsibilities:Presenting operational reporting at monthly meetingsClient SLAs and Reporting (including enhancements)Ensure analysts are meeting SLA and following proceduresGreat report writing skillsNew Client...

Job Title: Service Delivery DirectorJob Summary:We are seeking an experienced IT Service Delivery Director to lead our IT service management function. The successful candidate will be responsible for developing and executing strategies, policies, and procedures to optimize IT service delivery and support business objectives.Key Responsibilities:Develop and...

Leadership Role in Legal RepresentationThe position is responsible for driving the global execution, governance, and performance of client projects across Medical Devices, Pharmaceuticals, and Consumer Goods sectors.Developed and implemented a centralized delivery model that meets multi-country compliance standards.Utilized expertise to build and lead...

Are you a tech enthusiast looking for a new challenge?We are seeking an experienced Dynamics Technical Consultant to join our team. As a key member of our technical staff, you will be responsible for designing, developing, and implementing customizations, configurations, and system integrations for D365 Sales, Customer Service, and Project Operations...