IT Service Delivery Specialist

IT Service Delivery ExpertThe role of the IT Service Delivery Expert is to ensure seamless delivery of IT services by following best practices.Identify root causes of service issues and implement corrective actionsKey skills required for this position include:Problem-solving and analytical skillsExcellent communication and interpersonal skillsAbility to work...

ITSM SpecialistWe are seeking a highly skilled IT Service Management (ITSM) specialist to join our team. The successful candidate will be responsible for implementing and maintaining our IT service management processes, ensuring they align with industry best practices.Key Responsibilities:Configure, customize, and maintain our IT service management...

Key ResponsibilitiesThe IT Service Management Specialist will provide support for the Managed Services tool sets and supporting processes and procedures.Manage daily operational needs and distribute tickets to ensure timely handling of all client access management requests.Expertly manage the ITSM Ticketing System and provide Subject Matter Expert (SME)...

Software Delivery Improvement SpecialistOur organization is seeking a Software Delivery Improvement Specialist to play a pivotal role in optimizing software development and implementation processes. This position will work closely with internal teams to identify areas for improvement, develop strategies for enhancement, and implement process changes that...

Customer Support Specialist RoleWe are looking for a customer-centric professional to manage daily support inquiries, assist with operational tasks, and ensure seamless operations during team absences.This role requires:1–3 years of experience in customer support or operationsStrong written and verbal communication skillsBasic troubleshooting...

Job TitleSenior Application Support SpecialistThis role is ideal for a seasoned IT professional who is able to lead by example and drive the delivery of exceptional technical services.You will be responsible for leading the development and execution of projects aimed at improving service delivery and resolving complex technical issues.

Expert T24 COB Operations ProfessionalThe position of Expert T24 COB Operations Professional is critical in ensuring seamless transaction processing, resolving complex COB-related issues, maintaining system reliability, and supporting efficient day-end operations.Responsibilities:Deliver technical support and troubleshooting for T24 COB processes, ensuring...

Customer Service RoleWe are seeking a highly skilled and motivated individual to join our customer service team.Job Summary:As a customer service representative, you will be responsible for handling inbound and outbound calls, assisting customers with flight bookings, changes, and queries.Responsibilities:Provide exceptional customer experience through clear...

Job Title: Customer Support Specialist About the Job: We are seeking a dedicated and empathetic Customer Support Specialist to join our team. As a key member of our customer success department, you will play a vital role in delivering exceptional service and ensuring our customers receive timely and effective solutions to their queries. The ideal candidate...

Program Coordinator Role OverviewAs a Program Coordinator, you will play a pivotal role in the smooth operation of programs. This includes providing support to learners and coordinating with internal teams to ensure a seamless learning experience.Key Responsibilities: Learner Support: Serve as the primary point of contact for learners, addressing inquiries,...