Service Delivery Expert

IT Service Delivery ExpertThe role of the IT Service Delivery Expert is to ensure seamless delivery of IT services by following best practices.Identify root causes of service issues and implement corrective actionsKey skills required for this position include:Problem-solving and analytical skillsExcellent communication and interpersonal skillsAbility to work...

Key ResponsibilitiesThe IT Service Management Specialist will provide support for the Managed Services tool sets and supporting processes and procedures.Manage daily operational needs and distribute tickets to ensure timely handling of all client access management requests.Expertly manage the ITSM Ticketing System and provide Subject Matter Expert (SME)...

IT Service Management Job DescriptionThis strategic role involves defining and implementing strategies, frameworks, and processes to ensure efficient delivery of IT services across the organization.The ideal candidate will have a strong understanding of ITIL frameworks, experience with ITSM tools, and excellent leadership, interpersonal, and communication...

Service Delivery ManagerOversight of client relationships is key to this role, ensuring excellent service delivery and effective communication with internal stakeholders. Cyber consultancy services will be provided, and growth opportunities will be identified through new or upgraded products.This position focuses on delivering SOC services for clients,...

Job TitleSenior Application Support SpecialistThis role is ideal for a seasoned IT professional who is able to lead by example and drive the delivery of exceptional technical services.You will be responsible for leading the development and execution of projects aimed at improving service delivery and resolving complex technical issues.

IT Support SpecialistThe role involves serving as the primary point of contact for end users via phone, chat, and self-service tickets. This includes qualifying and opening tickets for remediation of events, routing them to respective teams, providing regular updates and follow-ups, and ensuring tickets are closed efficiently.Effectively manage a variety of...

Analytics Delivery Lead Job OverviewWe are seeking an expert in data-driven strategy to advise clients on optimizing editorial planning, newsroom automation, and audience analytics across multiple platforms.The successful candidate will lead the delivery of AI/ML projects, including natural language processing, personalization, content tagging, and...

Seeking a seasoned project management expert to spearhead the delivery of a high-profile SAP S/4 HANA implementation. The successful candidate will lead cross-functional teams in defining and executing projects that drive business growth through process improvements and technology enhancements.Key responsibilities include: Developing and implementing project...

As a senior expert in the energy and utilities sector, you will leverage your extensive experience to drive business transformation initiatives.With a strong background in domain expertise, discovery, workshops, and early-stage solutioning, you will play a key role in shaping industry-aligned solutions for global utility clients.Key responsibilities...

We are seeking a detail-oriented legal research specialist to join our team.Conduct comprehensive legal research by referring to statutes, regulations, case law, and legal doctrines.Draft clear, concise answers to law-related questions ensuring content is accessible and understandable.Review and analyze legal content for accuracy, clarity, grammar, and...