Director of Service Excellence

1 week ago


kannur, India beBeeService Full time

Service Delivery DirectorWe're seeking a seasoned Service Delivery professional to oversee client relationships and drive service excellence.Main Responsibilities:Presenting operational reporting at monthly meetingsClient SLAs and Reporting (including enhancements)Ensure analysts are meeting SLA and following proceduresGreat report writing skillsNew Client onboardingContinuously improve operations and client engagementCSIP for client patchDevelop a deep understanding of the client's businessRisk and Issue ManagementProblem ManagementScope ManagementChange ManagementMajor incident managementRequired Skills and Qualifications:Minimum 5 years experience in Service ManagementExperience in Delivering Cyber or SOC serviceExperienced working in an MSP environmentITIL Service Management accreditationProven experience with Incident responseStrong knowledge of ITSM service delivery conceptsAble to position and present at C-suite levelAble to lead and collaborate with a teamStrategic thinking with a get-up-and-go attitudeSelf-sufficiency and high autonomyAbility to work within a team and achieve resultsAble to influence stakeholders as part of a continuous improvement life cycleLead incidents to resolutionBenefits:Fast-growing and changing environmentOthers:Commercial experience and Presales or Solutions Architecture exposureIndustry-based technical certificationsKey Requirements:Strong analytical and problem-solving skillsExcellent communication and presentation skills



  • Kannur, India KPMG Full time

    Director – Service Delivery will require the candidate to lead large complex engagements or multiple mid-sized independent engagements in financial services operations environment. It will involve both build and run part of engagement/projects and delivering the objectives agreed with the client and onshore stakeholders. Having sound knowledge and...


  • Kannur, India KPMG Full time

    Director – Service Delivery will require the candidate to lead large complex engagements or multiple mid-sized independent engagements in financial services operations environment. It will involve both build and run part of engagement/projects and delivering the objectives agreed with the client and onshore stakeholders. Having sound knowledge and...


  • kannur, India beBeeArtistic Full time

    Job Title: Visual Content DirectorWe are seeking a skilled and experienced Visual Content Director to lead our team of artists in creating high-quality visual content for our game. The successful candidate will have excellent leadership skills, the ability to manage art production pipelines, and drive innovation in art techniques.


  • kannur, India beBeeEmployer Full time

    Job Title: Director of Employee RelationsWe are seeking a highly skilled Director of Employee Relations to join our team. As a key member of our HR department, you will be responsible for managing employee cases, conducting investigations, and providing coaching and support to managers.Key Responsibilities:Critical Cases Handling: Manage employee cases such...


  • kannur, India beBeeStrategic Full time

    Optimization and Partnership SpecialistThe ideal candidate will possess strong organizational and leadership abilities, with a focus on optimizing operations and fostering strategic partnerships.Oversee day-to-day activities of the training and placement teams to achieve operational excellence.Implement and refine processes to optimize efficiency and...


  • Kannur, India Client of Talent Leads HR Solutions Pvt Ltd Full time

    Head of Service Procurement for Renewable Energy leads sourcing/strategy for RE services (O&M, EPC, Land, Tech), manages supplier relationships, negotiates complex contracts (PPAs, ESAs, O&M Agreements), drives cost savings, ensures compliance/risk mitigation, and builds high-performing teams, focusing on sustainability & value for wind, solar, or storage...


  • kannur, India beBeeArchitect Full time

    At the forefront of innovation, we are seeking an exceptional Design Director to spearhead our architectural endeavors in Mumbai. For those who thrive in fast-paced, rewarding environments with a passion for design and leadership, this opportunity awaits.The successful candidate will be instrumental in overseeing projects from inception to completion,...

  • Operations Director

    1 week ago


    kannur, India beBeeOperations Full time

    Job DescriptionThe Operations Director will lead the end-to-end operational activities of a manufacturing plant, ensuring high-quality production and efficiency.Drive operational excellence, maintain strict quality standards, optimize production efficiencies, ensure regulatory compliance, and create a performance-driven culture.Key ResponsibilitiesA. Plant...


  • kannur, India beBeeServiceDelivery Full time

    Job Title: Service Delivery DirectorJob Summary:We are seeking an experienced IT Service Delivery Director to lead our IT service management function. The successful candidate will be responsible for developing and executing strategies, policies, and procedures to optimize IT service delivery and support business objectives.Key Responsibilities:Develop and...

  • Service Consultant

    5 days ago


    Kannur, Kerala, India Cannanore Honda Full time

    Company DescriptionWe are a Business group with a primary interest in two-wheeler sales, service, and spare parts sales. Our operations are based in the Kannur District in Kerala.Role DescriptionLocation - Kannur.The Service Consultant will be responsible for providing excellent customer service, consulting with customers on their vehicle needs. Daily tasks...