Senior Business Transformation Expert

3 days ago

kolkata, India beBeeUtility Full time

Job OverviewWe are seeking a Senior Business Analyst/Senior Business Consultant to join our team.This is a senior, client-facing consulting role focused on domain expertise, discovery, workshops, early-stage solutioning, and advisory.About the Role:Domain & Solution AdvisoryBring a deep understanding of utility operations across customer experience, meter-to-cash, field service, outage management, metering, billing & collections, asset operations, and water/gas network operations.Translate industry challenges into structured business requirements, use cases, and solution components across process, application, integration, and data layers.Work with architects and SMEs to define to-be process flows, functional designs, and high-level solution architectures.Support effort estimation, delivery planning, and resourcing based on functional scope.Stay up-to-date on digital themes influencing utilities (AMI 2.0, DER, AI/ML, cloud, portals, mobile workforce solutions, etc.).Consulting Engagement ExecutionLead or contribute to assessments, discovery phases, roadmap creation, PoCs/accelerators, and similar early-stage consulting engagements.Facilitate client workshops to document as-is processes and define to-be journeys aligned with best practices.Convert ambiguous client inputs into clear and structured requirements and opportunity narratives.Ensure alignment and continuity between early-stage consulting and downstream delivery teams.Pursuit Support (Nice to Have)Support RFP/RFI responses for utility clients—including domain writeups, solution narratives, and business process flows.Participate in client orals, solution walkthroughs, and executive discussions.Conduct background research on clients, regulatory context, and industry trends to strengthen proposal direction.Collaborate with practice leadership, sales teams, and architects on solution strategies and proposal structure.

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