Technical Solutions Expert

3 days ago

chennai, India beBeesoftware Full time

Software Support SpecialistWe are seeking a skilled Software Support Specialist to join our team. This is a challenging role that requires strong technical skills, excellent customer service abilities, and the ability to work well under pressure.Provide advanced technical support to customers in a software deployment role.Troubleshoot complex technical issues and provide timely resolutions.Work with various technologies including Microsoft .NET, XML, JavaScript, PowerShell Script, SQL Queries, Active Directory, SaaS, Citrix, VPN, networking, HL7, Azure technologies.The ideal candidate will have a Bachelor's degree in computer science or a related field, or equivalent experience. They will also have three or more years of experience providing software solutions and consulting with customers in a software deployment role. Strong troubleshooting skills and in-depth knowledge of Microsoft technologies are essential for this position.This role involves managing high-priority technical issues and their associated communications. The successful candidate will be able to perform installation, upgrade, and support activities with minimal disruption to business operations while following standard change management policies.Key Skills:Microsoft Windows Server environmentsMicrosoft SQL Server environmentsNetworkingActive Directory

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