Business Process Efficiency Specialist

5 days ago


dombivli, India beBeeImprovement Full time

Job DescriptionThe Process Excellence Expert plays a pivotal role in delivering actionable insights into the efficiency and condition of OTC processes, ensuring they are running at optimal levels.Main ResponsibilitiesSupports Actionable Oversight and Health-Check of KPIs and Processes:Analyze key performance indicators (KPIs) to identify trends, outliers, and areas for improvement.Provide insights into process health and efficiency to support decision-making.Collaborate with stakeholders to develop action plans based on findings to optimize processes.Design and create data models that support complex analysis and business process modeling.Process Quality and Compliance Reviews:Conduct regular reviews of OTC processes to assess quality and compliance with regulatory requirements and internal policies.Identify areas of non-compliance and develop remediation plans to address gaps.Implement monitoring mechanisms to sustain process quality and compliance over time.Supports Knowledge Retention and Trainings:Facilitate knowledge-sharing sessions and documentation efforts to retain institutional knowledge within the team.Develop and deliver training programs to enhance the skills and capabilities of team members and stakeholders.Proposing Functional Process Improvement Plans and Business Opportunities Based on Insights:Identify opportunities for process optimization, automation, standardization, and efficiency gains through data analysis and benchmarking, under the guidance of his/her manager.Collaborate with cross-functional teams to implement process enhancements and capitalize on business opportunities.



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