Senior Business Process Improvement Specialist
5 days ago
Job TitleA functional specialist is required to support and enhance our Microsoft Dynamics 365FO environment.This role involves driving business process improvements and system enhancements across key business domains—finance, procurement, customer service, and warehouse operations.Key ResponsibilitiesPartner with finance leadership to design and implement process improvements in areas such as GL, AP, AR, fixed assets, budgeting, and financial reporting.Ensure compliance with GAAP and regulatory requirements while leveraging D365FO capabilities.Support evolving financial planning and analysis needs, including advanced reporting and integration with BI platforms.Collaborate with procurement to enhance supplier onboarding, sourcing, contract management, and purchasing workflows.Configure and optimize D365 procurement and sourcing modules to ensure cost-effective and compliant processes.Support supply chain visibility by aligning procurement with warehouse and fulfillment operations.Work with customer service/call center leaders to refine sales order processing, customer interactions, and case management workflows.Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions.Develop processes that improve customer experience, retention, and responsiveness.Partner with warehouse leadership to ensure accurate and efficient use of D365FO warehouse management.Enhance workflows for inventory accuracy, order fulfillment, and logistics execution.Support workforce adoption of SOPs, handheld/scanning devices, and real-time reporting.QualificationsBachelor's degree in business, finance, supply chain, or related field.5+ years of ERP functional experience (Microsoft Dynamics 365FO or AX preferred).Demonstrated expertise in at least two functional areas: finance, procurement, customer service/call center, or warehouse/logistics.Strong ability to document requirements, map processes, and configure D365FO modules.Experience with testing, training, and end-user enablement.Excellent interpersonal skills; able to work across finance, operations, and IT stakeholders.Strong problem-solving and analytical capabilities; able to balance detail with strategic impact.
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dombivli, India beBeeFunctional Full timeJob DescriptionWe are seeking a D365 Finance & Operations Functional Specialist to support and enhance our mature Microsoft Dynamics 365FO environment.The ideal candidate has a strong functional consulting background in D365FO, with the ability to analyze and document requirements, translate them into system configurations and process flows, and collaborate...
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dombivli, India beBeeQuality Full timeJob Description:This role involves performing quality assurance call and/or process reviews for various departments.The selected candidate will conduct training programs with employees, provide ongoing coaching and support to strengthen understanding and execution of quality standards.The ideal candidate will identify training needs based on process review...
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dombivli, India beBeeTechnical Full timeAbout the RoleThis is a senior-level support specialist position for Business Central.
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