Operational Efficiency Manager

5 days ago


dombivli, India beBeeOperational Full time

Job Title: Operational Efficiency ManagerThis role is responsible for leading and optimizing enterprise-level CRM, LMS, ERP, and SIS platforms to support institutional operations and student success.Achieving Tangible Results: Establish performance benchmarks and learning objectives; develop structures that link campaign results to business outcomes.Driving Personalization with Machine Learning: Develop or partner on predictive models (propensity, churn, next-best action) and integrate them into CRM decisioning and orchestration.Leading Experimentation at Scale: Design and run large-scale A/B and multivariate tests; apply statistical methods (power analysis, capping, sequential testing) to produce reliable results.Developing Robust Analytics: Utilize SQL and Python for data modeling and reproducible pipelines; create self-serve datasets and dashboards to accelerate decision-making.Optimizing Channel Strategy: Assess email, push, in-app, onsite, and lifecycle programs; recommend frequency, targeting, and creative strategies grounded in data.Telling the Story: Translate complex analysis into clear, actionable recommendations for senior stakeholders; influence roadmaps and platform evolution.Improving the Craft: Guide analysts; advocate for documentation, code review, and experimentation best practices; promote a growth-focused culture.Safeguarding Data Use: Partner with Legal/Privacy teams to ensure compliance and guardrails.



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