Delivering Exceptional Customer Service
2 weeks ago
Job Title:Customer Service Operations ManagerWe are seeking a highly skilled Customer Service Operations Manager to join our team.This role is focused on delivering exceptional customer service and ensuring the smooth operation of our services.Prepare and present client operational reports at regular meetingsEnsure that L1 and L2 analysts meet service level agreements (SLAs) and follow established proceduresDevelop and implement strategies to improve customer satisfaction and engagementContinuously monitor and evaluate operations to identify areas for improvementKey Responsibilities:Develop and maintain strong relationships with clients and stakeholdersCollaborate with cross-functional teams to resolve complex issues and implement process improvementsProvide training and coaching to junior staff members to enhance their skills and knowledgeStay up-to-date with industry trends and best practices to ensure the delivery of high-quality servicesRequirements:Minimum of 5 years' experience in customer service or operations managementProven track record of delivering excellent customer service and improving operational efficiencyStrong analytical and problem-solving skills, with the ability to think critically and make informed decisionsExcellent communication and interpersonal skills, with the ability to work effectively with diverse groups and stakeholdersBenefits:Competitive salary and benefits packageOpportunities for professional growth and developmentCollaborative and dynamic work environment
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kochi, India beBeeCustomerSupport Full timeJob OverviewThe role of a Customer Support Professional at Ecombold is to deliver exceptional customer experiences by providing timely and effective support.As a key member of our team, you will be responsible for handling technical issues, resolving queries, and ensuring high customer satisfaction.This hybrid full-time position offers partial remote work...
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Kochi, India Millennium Global Service Full timeAs a Ground Staff Customer Service and Ticket Counter staff, you will play a crucial role in ensuring exceptional customer service and operational efficiency. Your responsibilities will include: - Greeting and assisting passengers at the ticket counter - Processing ticket sales and reservations accurately and efficiently - Handling customer inquiries,...
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Kochi, India Millennium Global Service Full timeJob Description As a Ground Staff Customer Service and Ticket Counter staff, you will play a crucial role in ensuring exceptional customer service and operational efficiency. Your responsibilities will include: - Greeting and assisting passengers at the ticket counter - Processing ticket sales and reservations accurately and efficiently - Handling customer...
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Customer Service Advocate
4 days ago
kochi, India beBeeService Full timeCustomer Service AdvocateWe are seeking highly skilled professionals to assume the role of Customer Service Representative at our organization. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, addressing their queries and concerns in a timely and professional manner.Engage with customers...
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Senior Customer Service Expert
2 weeks ago
kochi, India beBeeCustomer Full timeJob Title: Senior Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team. This is a full-time remote role where you will be responsible for providing exceptional customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer...
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Kochi, Kerala, India Millennium Global Service Full timeAs a Ground Staff Customer Service and Ticket Counter staff you will play a crucial role in ensuring exceptional customer service and operational efficiency Your responsibilities will include - Greeting and assisting passengers at the ticket counter - Processing ticket sales and reservations accurately and efficiently - Handling customer inquiries complaints...
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Customer Relation Executive
2 days ago
Kochi, Kerala, India Zeakus service llp Full time**Customer Relation Executive** **Location**: Ernakulam, Kerala **Salary**: ₹15,000 to ₹18,000 per month **Experience**: 6 months to 1 year **Gender: Male** **Job Overview**: **Key Responsibilities**: - Manage and maintain relationships with customers to ensure high levels of satisfaction. - Handle incoming customer queries and provide timely...
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kochi, India beBeeCustomerService Full timeJob Description:We are seeking a dedicated and customer-focused Automotive Spare Parts Customer Service Representative to join our team.Manage daily customer requests through a shared mailbox and provide member support across multiple channels, ensuring prompt responses and resolutions.Ensure customer satisfaction by addressing complaints and inquiries...
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Customer Service Representative
2 weeks ago
Kochi, Kerala, India Thrillark Full time**Why Thrillark?** At Thrillark, we're committed to providing exceptional customer service and ensuring that every interaction with our clients is memorable. As we continue to enhance the travel experience for countless individuals, we are now looking for a dedicated Customer Service Specialist to join our team. If you have a passion for assisting travelers...
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Bengali Language Customer Service Expert
1 week ago
kochi, India beBeeCustomerSupport Full timeAre you a detail-oriented professional with excellent communication skills? We're looking for a skilled Customer Support Specialist to join our team. This role involves delivering high-quality assistance to our customers via calls, chats, and emails.The ideal candidate will be proficient in Bengali and English, have strong problem-solving skills, and be able...
