Senior Customer Service Expert

2 weeks ago


kochi, India beBeeCustomer Full time

Job Title: Senior Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team. This is a full-time remote role where you will be responsible for providing exceptional customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide empathetic and professional customer service via phone, email, and chatIDentify and resolve customer concerns in a timely and effective mannerMaintain accurate customer records in the CRM systemMeet or exceed customer service targets and goalsCommunicate customer feedback to the management teamRequirements:Bachelor's degree in a related field or equivalent experienceExcellent problem-solving and analytical skillsAbility to multitask and prioritize workload in a fast-paced environmentExperience with CRM systems and contact center technologiesExcellent verbal and written communication skillsAbility to work independently and remotelyAbout Us:We offer a dynamic and supportive work environment that fosters continuous growth and development. Our team is dedicated to delivering exceptional customer service and building long-term relationships with our clients.The ideal candidate will have a strong passion for customer service, excellent communication skills, and the ability to work effectively in a remote setting.



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