Operations Process Specialist

4 days ago

alwar, India beBeeBusiness Full time

Job Title: Operational Business AnalystOperational Business Analysts support clients in enhancing their business processes and operations activities to guarantee timely and high-quality deliverables.They combine operational and analytical skills with strong problem-solving and communication abilities to projects, resolving operational and analytical business problems.Key responsibilities include understanding and clearly communicating client business issues, operating business rules, data, and standard operating procedures.Analysts also understand, execute, and suggest improvements to pre-defined operational processes.Implementing process improvements in operational processes is a priority, as well as identifying opportunities for improvement while working with Senior Data Analyst & Operations Delivery Lead.Staying current on new tools, techniques, and working models is essential to continually improve/enhance process and design for quick adoption.Develop a strong understanding of operational processes, data, tools, and technology to effectively translate business to technology and vice versa.Subject matter expertise should be built over time and applied to operational processes.Apply quality checks and validations on all deliverables and report back results to the Operations Delivery Lead.Execute defined operational models for clients with standard operating procedures, quality assurance, quality checks, governance criteria, roles, and responsibilities.Coordinate with multiple stakeholders across different time zones to ensure smooth delivery to clients per pre-existing timelines.Assist engineering teams in implementing new operational procedures and/or improving existing ones by providing knowledge about operations and testing modified procedures.Test new/updated operational procedures to ensure fidelity.Coordinate multiple tasks to produce high-quality results.Work on multiple client tasks, strengthening analytic, task management, and communication skills.Collaborate with internal PMG teams to provide value to the firm.Keep track of unplanned internal and client tasks stemming from operational projects.Carry out secondary research as needed.Investigate client questions related to operational deliveries as needed.

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