Functional Business Operations Specialist

1 week ago

alwar, India beBeeBusinessProcess Full time

Business Process SpecialistThe role of the Business Process Specialist is to support and enhance business operations by driving process improvements and system enhancements across key domains.Key responsibilities include partnering with finance leaders to design and implement process improvements in areas such as general ledger, accounts payable, accounts receivable, fixed assets, budgeting, and financial reporting, as well as ensuring compliance with GAAP and regulatory requirements while leveraging D365FO capabilities.Finance & AccountingPartner with finance leaders to design and implement process improvements in areas such as GL, AP, AR, Fixed Assets, Budgeting, and Financial Reporting.Ensure compliance with GAAP and regulatory requirements while leveraging D365FO capabilities.Support evolving financial planning and analysis needs, including advanced reporting and integration with business intelligence platforms.Procurement & Supply ChainCollaborate with procurement teams to enhance supplier onboarding, sourcing, contract management, and purchasing workflows.Configure and optimize D365 Procurement & Sourcing modules to ensure cost-effective and compliant processes.Support supply chain visibility by aligning procurement with warehouse and fulfillment operations.Customer Service & FulfillmentWork with customer service/fulfillment teams to refine sales order processing, customer interactions, and case management workflows.Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions.Develop processes that improve customer experience, retention, and responsiveness.Warehouse OperationsPartner with warehouse teams to ensure accurate and efficient use of D365FO Warehouse Management (WMS).Enhance workflows for inventory accuracy, order fulfillment, and logistics execution.Support workforce adoption of SOPs, handheld/scanning devices, and real-time reporting.Qualifications include a Bachelor's degree in Business, Finance, Supply Chain, or related field, and 5+ years of ERP functional experience. The ideal candidate has demonstrated expertise in at least two functional areas: Finance, Procurement, Customer Service, or Warehouse/Logistics.Preferred skills include experience with system integrations, BI tools, or e-commerce platforms, familiarity with multi-entity/global environments, knowledge of change management and training best practices, and prior consulting or ERP project experience.

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