
Desktop Support Engineer
6 days ago
Overview
A Desktop Support Engineer is an IT professional responsible for providing technical assistance to users of computer systems, software applications, and network connections. This role involves troubleshooting hardware and software issues, installing and maintaining equipment, and ensuring the overall functionality of desktop systems.
Roles and Responsibilities
o Provide comprehensive support for various devices including computers, laptops, networks, barcode printers, biometric systems, routers, and CCTV systems.
o Assign daily tasks and coordinate with new hires to ensure they receive training aligned with client requirements.
o Diagnose and resolve network issues across wireless LAN (Local Area Network), WAN (Wide Area Network) settings.
o Offer technical help for IT problems involving network components such as switches, routers, Fiber-to-the-Home (FTTH), and firewalls.
o Ensure accessibility to fix any IT-related issues using workstations or gadgets as needed.
o Enter and maintain user, vendor, contract, and purchase information in our ITSM system
o Communicate with the team (FoC) to assist with training and ongoing support. Maintain ticket updates for all reported incidents.
o Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.
Rotational Shift
Required Skills & Qualifications :
• Bachelor’s degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, and Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, and Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting, and problem-solving skills.
• Adaptable and flexible in a fast-changing industry and work environment.
-
Desktop Support Engineer
3 weeks ago
Ahmedabad, India Artha Energy Resources Full timeIndustry & SectorA company operating in the Energy & Resources sector with on-site operations across India, supporting both field and corporate IT environments. The role supports critical operational continuity by ensuring reliable desktop and end-user computing services at energy production and office locations. Primary Title (market-standard): IT Desktop...
-
Desktop Support Engineer
2 weeks ago
Ahmedabad, Gujarat, India Artha Energy Resources Full time ₹ 9,00,000 - ₹ 12,00,000 per yearIndustry & SectorA company operating in the Energy & Resources sector with on-site operations across India, supporting both field and corporate IT environments. The role supports critical operational continuity by ensuring reliable desktop and end-user computing services at energy production and office locations.Primary Title (market-standard): IT Desktop...
-
Desktop Support Engineer
6 days ago
Ahmedabad, Gujarat, India Add Pearlinfo Pvt. Ltd. Full time ₹ 1,44,000 - ₹ 2,16,000 per yearWe are looking for a motivated and customer-oriented Desktop Support Engineer with around 1 year of experience to provide day-to-day software support to our internal users. You will assist in troubleshooting software issues, installing applications, supporting remote users, and ensuring smooth functioning of desktop systems and software tools.Key...
-
Desktop Support Engineer
1 week ago
Ahmedabad, Gujarat, India Innovative Techhub Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Title:Desktop Support Engineer- L2Location:AhmedabadExperience:1.5+ yearsJob Type:Full-TimeWorking Days:6 DaysKey Responsibilities:Provide technical support for desktop systems, laptops, printers, and other IT peripherals.Install, configure, and maintain operating systems (Windows 10/11, macOS) and business applications.Troubleshoot issues related to...
-
Desktop Support Engineer
2 weeks ago
Ahmedabad, Bharuch, Mundra, India Outworx Solutions Full time ₹ 2,00,000 - ₹ 4,00,000 per yearRole & responsibilities: The Desktop Support L1 engineer is responsible for providing first-level technical support to end-users for desktop systems, software, hardware, and basic network-related issues. The role involves troubleshooting and resolving day-to-day IT problems while ensuring minimal disruption to business operations.Key Skills Required:Basic...
-
Desktop Support Engineer
1 week ago
Ahmedabad, Gujarat, India AppsTech Solution Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob description:Company's Description:AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage...
-
Desktop support Engineer
1 week ago
Ahmedabad, Gujarat, India Acute Informatics Pvt. Ltd Full time ₹ 2,01,600 - ₹ 2,52,000 per yearTroubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Ensure timely resolution of escalated support requests, maintaining a high level of customer satisfaction (CSAT).Collaborate with other IT teams to resolve complex technical issues.Monitor and track...
-
Desktop Support Engineer L2
3 weeks ago
Ahmedabad, India Innovative Techhub Private Limited Full time|Greeting |Innovative Techhub Pvt Ltd. | Here we are back with one more opening Role :-Desktop support Engineer (L2 ) Location :- Ahmedabad NOTE :- 1:-Only Male Candidate 2:-Local candidates Experience :-2 yrs required at least skills:- 1:-knowledge about hardware , networking , router ,scanner , office 365 ,lan , os installation ,ITSM , ticketing tool . 2:-...
-
Desktop Support Engineer L2
3 days ago
Ahmedabad, Gujarat, India Innovative Techhub Private Limited Full time ₹ 2,10,000 - ₹ 2,50,000 per year|Greeting |Innovative Techhub Pvt Ltd. |Here we are back with one more openingRole :-Desktop support Engineer (L2 )Location :- AhmedabadNOTE :-1:-Only Male Candidate2:-Local candidatesExperience :-2 yrs required at leastskills:-1:-knowledge about hardware , networking , router ,scanner , office 365 ,lan , os installation ,ITSM , ticketing tool .2:- good...
-
Desktop Support Engineer 2
7 days ago
Ahmedabad, Neemrana, India BeeKayIT NetSec Full time ₹ 8,00,000 - ₹ 12,00,000 per yearDesktop Support:Provide Level 2 support for Windows OS (Windows 10/11), macOS, and Linux (Ubuntu).Troubleshoot and resolve hardware/software issues on desktops and laptops across platforms.Manage system updates and patches; coordinate with the Level 3 team for antivirus-related issues.Peripheral & Printer Support:Install, configure, and troubleshoot printers...