Desktop Support Engineer

2 days ago

Ahmedabad, Gujarat, India Artha Energy Resources Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Industry & Sector
A company operating in the Energy & Resources sector with on-site operations across India, supporting both field and corporate IT environments. The role supports critical operational continuity by ensuring reliable desktop and end-user computing services at energy production and office locations.

Primary Title (market-standard)
: IT Desktop Support Engineer

About The Opportunity
We are seeking an experienced on-site Desktop Support Engineer to deliver timely, high-quality technical support to end users across multiple Indian sites. This is a hands-on role focused on desktop/laptop hardware, Windows OS, Microsoft 365, and account administration to maintain uptime for operational teams.

Role & Responsibilities

  • Provide on-site first- and second-line support for desktops, laptops, printers, and peripherals—diagnose, repair, and escalate hardware/software issues promptly.
  • Manage Windows OS troubleshooting, patching, imaging and deployment workflows using SCCM/Intune or similar tools.
  • Administer user accounts and access via Active Directory/Azure AD and Microsoft 365 (Exchange, Teams, OneDrive); reset passwords and manage permissions.
  • Handle incident tickets through the ITSM system (ServiceNow/Jira/ManageEngine): prioritize, resolve, document steps, and close with high customer satisfaction.
  • Perform basic network troubleshooting (TCP/IP, DHCP, DNS) and collaborate with network teams for escalations and change implementations.
  • Maintain asset inventory, create and update technical documentation, and contribute to continuous improvement of support processes and runbooks.

Skills & Qualifications
Must-Have

  • 1+ years of hands-on desktop/endpoint support experience in an enterprise environment—on-site roles preferred.
  • Strong expertise in Windows 10/11, hardware diagnostics, and peripheral troubleshooting.
  • Practical experience with Active Directory/Azure AD and Microsoft 365 administration.
  • Working knowledge of SCCM/Intune or imaging tools, and familiarity with endpoint security solutions.
  • Experience using ITSM/ticketing platforms and following ITIL-based incident-management practices.

Preferred

  • Certifications such as Microsoft 365 Certified, MCSA, CompTIA A+/Network+ or ITIL Foundation.
  • Prior experience supporting users in industrial or energy-sector operational environments.
  • Familiarity with remote-support tools, basic scripting (PowerShell) and asset management tools.

Benefits & Culture Highlights

  • On-site, mission-critical role with visible impact on operational continuity across energy sites.
  • Opportunities for skills development, vendor certifications and exposure to enterprise IT tools.
  • Collaborative, safety-first culture with structured escalation and clear SOPs for field operations.

Location & Workstyle
: On-site position based in India- Ahmedabad.

How to Apply
: Submit your CV highlighting desktop support experience, certifications, and examples of on-site troubleshooting impact. Strong customer service orientation and proven incident-resolution metrics will stand out.

Kindly share your upated resume at

Skills: desktop administration,microsoft,troubleshooting,windows,desktop support,',desktop engineer

  • Desktop Support Engineer

    7 hours ago

    Ahmedabad, Gujarat, India Innovative Techhub Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title:Desktop Support Engineer- L2Location:AhmedabadExperience:1.5+ yearsJob Type:Full-TimeWorking Days:6 DaysKey Responsibilities:Provide technical support for desktop systems, laptops, printers, and other IT peripherals.Install, configure, and maintain operating systems (Windows 10/11, macOS) and business applications.Troubleshoot issues related to...

  • Desktop Support Engineer

    6 hours ago

    Ahmedabad, Gujarat, India AppsTech Solution Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job description:Company's Description:AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage...

  • Desktop support Engineer

    6 hours ago

    Ahmedabad, Gujarat, India Acute Informatics Pvt. Ltd Full time ₹ 2,01,600 - ₹ 2,52,000 per year

    Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Ensure timely resolution of escalated support requests, maintaining a high level of customer satisfaction (CSAT).Collaborate with other IT teams to resolve complex technical issues.Monitor and track...

  • Desktop Support Specialist

    3 weeks ago

    Ahmedabad, Gujarat, India Reliable Enterprises Full time

    Company Description Reliable Enterprises offers tailored software and IT setup solutions to small and medium-sized businesses across India. Specialising in solving real-world problems, we blend cutting-edge technology with deep business insights. Our services ensure seamless implementation and provide ongoing support, allowing businesses to focus on growth....

  • Desktop Support

    9 hours ago

    Ahmedabad, Gujarat, India Pentagon System & Services Full time ₹ 28,000 - ₹ 60,000 per year

    Location : AhmedabadImmediate Joiner· Knowledge of PC hardware both Desktops & Laptops.· Vendor coordination for hardware· Should know installation of Windows operating system such as Windows 10.· Installation & troubleshooting of Network Printers.· Installation & troubleshooting of Antivirus packages.· Windows pilot experience, DNS, DHCP· Outlook and...

  • Desktop Support Engineer

    2 days ago

    Ahmedabad, Gujarat, India Acute Informatics Pvt. Ltd. Full time ₹ 88,800 - ₹ 4,20,599 per year

    Job Responsibilities: * PC for Assembling & Dissembling System. * Installing the Operating Systems like Microsoft Win XP, Win 7 Win8 Win10 * Knowledge of Operating Systems: - Win XP, Win 7, Win 8, Win 10 * All Kind of System Drivers Installation. * Any kind of Troubleshooting of Computers. * Installation in Package MS Office 2003, 2007, 2010, 2013, 2016. *...

  • Desktop Support Specialist

    13 hours ago

    Ahmedabad, Gujarat, India AppsTech Solution Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company's Description:AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and...

  • L1/L2 Desktop Support Engineer

    2 days ago

    Ahmedabad, Gujarat, India IMS Nucleii Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionJob Overview:We are seeking dedicated System Engineers at L1 and L2 levels to join our expanding managed IT services team. Our ideal candidates will thrive in a fast-paced, client-focused environment where technical excellence and exceptional service delivery are paramount. You'll be joining a collaborative team that values innovation,...

  • Desktop Support

    1 week ago

    Ahmedabad, Gujarat, India Pentagon System And Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Role & responsibilitiesKnowledge of PC hardware both Desktops & Laptops.Vendor coordination for hardwareShould know installation of Windows operating system such as Windows 10.Installation & troubleshooting of Network Printers.Installation & troubleshooting of Antivirus packages.Outlook and Office 365Video calling room checkData BackupAdministrating LAN...

  • Trainee ( Desktop support Engineer - Hardware/Shoftwewe)

    11 hours ago

    Ahmedabad, Gujarat, India Gravia Technologies Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: TraineeExperience: 2 YearsLocation: AhmedabadJob Type: Full-timeJob Summary:We are looking for a motivated Trainee – Hardware & Software with around 2 years ofexperience to support installation, troubleshooting, and maintenance of computer systems,peripherals, and basic software applications. The role will provide hands-on learningopportunities...