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Desktop Support Engineer

2 weeks ago

Ahmedabad Bharuch Mundra, India Outworx Solutions Full time US$ 40,000 - US$ 80,000 per year

Role & responsibilities: The Desktop Support L1 engineer is responsible for providing first-level technical support to end-users for desktop systems, software, hardware, and basic network-related issues. The role involves troubleshooting and resolving day-to-day IT problems while ensuring minimal disruption to business operations.

Key Skills Required:

Basic understanding of Windows OS, MS Office, and standard desktop applications.

Knowledge of hardware components and peripherals.

Basic network troubleshooting skills.

Good communication and customer service skills.