Service Desk Agent

Role: Service Desk AgentLocation: Chennai/ BangaloreExp- 3-8 years Desired Competencies:Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services.Candidate must be ready to provide the support over the Phone Calls, Chat and other SD...

TCS Walkin Drive- Service Desk Agent Greetings from TCS!! ! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project. Make sure you have a valid...

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Job Title: Service Desk Agent Level 2 Job Purpose: The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents. This role requires problem-solving expertise and knowledge-sharing to enhance team efficiency while ensuring incidents and service requests are resolved within SLAs. Essential Functions:...

TCS Virtual Opportunity for Service desk agent Greetings from TCS!! ! Position: Service desk agent Keywords -ITIL processes, windows 10, MS Office applications and Operating Systems troubleshooting Team Lead, customer engagement, Windows 10, Intune, SCCM, ITIL service delivery Experience: 3 to 7 years Location: Chennai Job Description Must-Have Minimum 5...

TCS Walkin Drive- Service Desk AgentGreetings from TCS!!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.Make sure you have a valid EP...

2 - 3 Years - 1 Opening - Chennai **Role description**: We are looking for an experienced **Service Desk Agent** with excellent English communication skills and hands-on expertise in Service Desk operations and Active Directory. In this role, you will work as part of a collaborative team providing **24/7 technical support** in rotational shifts. **Key...

Job Title: Service Desk Agent Level 2Job Purpose:The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents. This role requires problem-solving expertise and knowledge-sharing to enhance team efficiency while ensuring incidents and service requests are resolved within SLAs.Essential Functions:Serve...

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Experience Range: 3 – 8 YrsLocation - Bengaluru/ChennaiWhat we are looking forMust HaveShould be customer centric and understand the Service Desk (SD) support function....

**Profile - Service Desk Agent (L1 Support)** **Certifications (preferred)**: - CompTIA A+**: - ITIL 4 Foundation**: - Cisco CCNA** **NOTE: Immediate Joiners are Preferred.** **Experience Required - 2Y - 4Y Max** **Location** - Chennai **Key Responsibilities**: **1. Incident Management**: - Receive, log, and categorize incoming incidents and service...