Service Desk Agent

Job Title: Service Desk Agent Level 2Job Purpose:The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents. This role requires problem-solving expertise and knowledge-sharing to enhance team efficiency while ensuring incidents and service requests are resolved within SLAs.Essential Functions:Serve...

TCS Virtual Opportunity for Service desk agentGreetings from TCS!!!Position: Service desk agentKeywords-ITIL processes, windows 10, MS Office applications and Operating Systems troubleshooting Team Lead, customer engagement, Windows 10, Intune, SCCM, ITIL service deliveryExperience: 3 to 7 years Location: ChennaiJob DescriptionMust-HaveMinimum 5 mandate...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Walk-In-Drive (Service Desk)Experience Range: 3 – 8 YearsLocation: Chennai (Chennai- Siruseri, GS 4 2F 200 seater & GS 3 1F Open Cafeteria, 1/G1,...

We are seeking a proactive and customer-focused Service Desk IT Technical Support professional to join our team. The successful candidate will be responsible for providing first-line technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring that IT systems and services run smoothly. You will be the first point...

Job Role: Trainer- Service Desk OperationsJob Location: ChennaiJob Type: Full-TimeReporting to: In office (6 days working with fixed Sunday)Shift: DayNote: Candidate should be comfortable to travel as we generally have trainings at our centres or the colleges that we are tied up withJob Summary:We're seeking an experienced Technical Trainer to design and...

Job titleSenior Airport Services Agent - Chennai, IndiaRef #227668LocationIndia - ChennaiJob familyCargo & Airport OperationsClosing date: 22-Oct-2025We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Chennai, India as Senior Airport Services Agent.Job RoleProvides quality service to passenger in respect to...

What we offerA truly global working environment with a strong focus on diversity and inclusion that allows you to work with people of different cultures from all around the world.An excellent work-life balance, including flexible working times and remote working options wherever possible.An outstanding SoftwareOne working culture where we celebrate our...

Job Title: Service Desk Engineer Mac SupportLocation: ChennaiExperience: 4+ YearsJob Type: Full-TimePosition SummaryWe are looking for an experienced Service Desk Engineer (Mac Support) to provide advanced technical support for macOS, iPadOS, and Apple ecosystem devices. The ideal candidate will have strong hands-on expertise with Apple hardware/software...

Role & responsibilitiesOBJECTIVE:As a Service Desk Engineer, youll support over 16.2 k+ users across 17 different IT user zones in Europe, ensuring smooth operations for our laboratories, offices, and VIP users. You'll handle a wide range of IT issues, from Microsoft 365 to workplace hardware, and play a key role in delivering high-quality service.What...

Job DetailsExpereince :2-4 yrsJob Location: ChennaiShifts :6:30 pm - 3:30 amLooking for Female candidates onlyJob Description:C Excellent oral & written communication,C Knowledge in Windows AD.C Knowledge in Azure concepts.C Knowledge in User Permissions / Access Restriction for Domain Accounts.Roles & Responsibilities:C Ensure 100% availability of resources...