Policybazaar.com | Manager/Senior Manager

4 days ago

kochi, India Policybazaar.com Full time

Looking for AM/DM/Manager/Senior Manager for Kochi location

  • Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction
  • Insurance Sales (Health/Motor/Life)
  • Establish & Manage Relationships / Engagement with the Clients.
  • Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities
  • Managing day to day Sales targets (B2C Sales)
  • To monitor and document the work schedule of staff and absences.
  • Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth
  • Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates
  • Ensure that all audit-related issues are brought to a close
  • Identify and drive continuous improvements and initiatives in process
  • To be the Key contact for all problems and queries with specific business assigned.
  • Take on special projects as per business need
  • Action-Oriented, Integrity and Trust, Perseverance
  • Command Skills, Problem Solving, Drive for results, Standing along and Directing Others
  • Managing & measuring work
  • Ability to handle sales pressure
  • Excellent verbal and written communications skills
  • Strong external and management reporting skills


Skills Required-

  • Candidate must have experinece into managing a telesales team of 120 to 150 people
  • Candidate must have experience into managing contact center sales operations
  • Candidate must be fluent in Malayalam and English


Interested candidates can share heir updated resume at Kirtichauhan@policybazaar.com

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