Manager/Senior Manager

3 days ago


Kochi, India Policybazaar.com Full time
Looking for AM/DM/Manager/Senior Manager for Kochi location
Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction
Insurance Sales (Health/Motor/Life)
Establish & Manage Relationships / Engagement with the Clients.
Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities
Managing day to day Sales targets (B2C Sales)
To monitor and document the work schedule of staff and absences.
Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth
Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates
Ensure that all audit-related issues are brought to a close
Identify and drive continuous improvements and initiatives in process
To be the Key contact for all problems and queries with specific business assigned.
Take on special projects as per business need
Action-Oriented, Integrity and Trust, Perseverance
Command Skills, Problem Solving, Drive for results, Standing along and Directing Others
Managing & measuring work
Ability to handle sales pressure
Excellent verbal and written communications skills
Strong external and management reporting skills
Skills Required-
Candidate must have experinece into managing a telesales team of 120 to 150 people
Candidate must have experience into managing contact center sales operations
Candidate must be fluent in Malayalam and English
Interested candidates can share heir updated resume at

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