Smith Professionals LLP | ServiceNow ITOM Specialist

7 days ago


india Smith Professionals LLP Full time

Company Description

Smith Professionals LLP is a network of skilled and dedicated individuals who excel in their respective fields. The company has a successful track record of delivering projects and providing resources across various IT verticals in the US, UK, and India. Smith Professionals values continuous learning and embraces new technologies to drive business growth. Specializing in resource outsourcing, the company offers top talent across industries and functional areas to help clients meet their staffing needs efficiently.


Role Description

We are seeking an experienced ServiceNow ITOM Specialist with hands-on expertise in Discovery and Service Mapping to join our dynamic team. If you are passionate about optimizing IT operations and have a strong track record working with ServiceNow’s IT Operations Management (ITOM) suite, we want to hear from you


Key Responsibilities:

  • Lead and support implementation, configuration, and management of ServiceNow Discovery and Service Mapping.
  • Develop and maintain ServiceNow Discovery patterns, probes, and sensors for IT asset management and cloud environments.
  • Implement and map business services through Service Mapping for accurate visualization and monitoring.
  • Collaborate with cross-functional teams to integrate and optimize ServiceNow ITOM modules.
  • Ensure data quality, accuracy, and consistency in the CMDB and ITOM integrations.
  • Troubleshoot and resolve complex Discovery and Service Mapping issues.


Requirements:

  • ServiceNow Discovery and Service Mapping certifications are mandatory.
  • Proven experience in configuring and managing ServiceNow ITOM components, especially Discovery and Service Mapping.
  • Strong knowledge of CMDB, ITIL processes, and ITSM integrations.
  • Experience with cloud technologies and enterprise environments.
  • Excellent problem-solving skills and the ability to work in a fast-paced environment.
  • Strong communication and collaboration skills with technical and non-technical teams.


Why Join Us:

Be part of an innovative and growth-driven team.

Work with cutting-edge technologies in a fast-paced, evolving field.

Competitive compensation and opportunities for career advancement.

If you have the relevant certifications and experience, we would love to connect with you Please reach out or apply directly through LinkedIn.


  • #ServiceNow #ITOM #Discovery #ServiceMapping #ITSM #CMDB #ServiceNowCareers #JobOpportunity #ITCareers


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