Training & Quality Assistant Manager - Back Office
1 week ago
Training & Quality Assistant Manager – Back OfficePosition Overview:The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the project/s. A Training & Quality Assistant Manager for Back Office is expected to be proactive and take initiatives to add value to maintain and improve Project(s) quality from time to time. This position needs to work across many departments and stakeholders to ensure that the training developed by the organization meets the needs of each function and is aligned with the goals of the business. The Training & Quality Assistant Manager for Back Office drives brand values and philosophy through all training and development activities.Minimum Qualifications:Education Requirement:Bachelor's Degree in any field Position Experience: At least 8+ years of combined experience in a Lead Trainer, Quality Assurance Specialist, Quality Team leader or Quality Assistant Manager role Should have been as Quality Assistant Manager for at least 2+ years of Experience Other Qualifications:Certification in Six Sigma (Yellow/Green Belt) preferred – Previous experience working with Six Sigma Certification/Degree in Training & Development (Train the Trainer certification) Proven experience where Six Sigma knowledge was applied. The Training & Quality Assistant Manager for Back Office must be good in planning decision making with good Team handling experienceMust LaiseDocuments and redesigns business processes, requirements and workflow maps to maximize quality and efficiencyThe Training & Quality Assistant Manager for Back Office should have good knowledge in allocation of manpower based on the project requirementsShould have hands on experience in working on Production linked incentives, CSAT, DSAT and SLA's to meet the set quality standardsMust be an expert in change control management and should have created SOPs for existing and new ramp up projectsShould Assist, identify an recommend the right strategy for process improvementWorks closely with functional areas to work on specific tactics for Six Sigma initiatives.Establishes effective working relationships with clients to help them improve their processesEfficiently drives teamwork and manages a team of Quality Auditors, Quality Assurance specialists, and Trainers.RequirementsGreat communication skills both verbal and written, in the English language· Basic knowledge of statistics and Quality tools· Proficient in Microsoft Office· Clearly articulates ideas and thoughts verbally· Accurately prepares written business correspondence (to include presentations) that is coherent, grammatically correct, effective, and professional.· Possesses excellent Facilitation skills and participants' engagement skills· Strong interpersonal skills and a demonstrated ability to work effectively both independently as well as in a team environment· Detail oriented, well organized, and able to assume responsibility for specific project deliverables with limited supervision· Excellent organizational and time management skills· Analytical, data-driven problem solver· Excellent customer service skills· Ability to express complex technical concepts effectively (both written and verbally)· Able to lead team members with knowledge & influenceBenefitsPF, Gratuity, Mediclaim, etc.,
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Chennai, India Datamark, Inc. Full timeTraining & Quality Assistant Manager – Back Office Position Overview: The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the project/s....
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Chennai, India Datamark, Inc. Full timeTraining & Quality Assistant Manager – Back Office Position Overview: The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the project/s....
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Chennai, Tamil Nadu, India Datamark, Inc. Full time ₹ 6,00,000 - ₹ 18,00,000 per yearTraining & Quality Assistant Manager – Back OfficePosition Overview:The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the project/s. A...
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Training & Quality Manager
2 weeks ago
chennai, India Datamark, Inc. Full timeTraining & Quality ManagerPosition Overview:The Training & Quality Manager at DATAMARK, Inc. is responsible for ensuring that all training and quality standards meet project requirements and client expectations. This role leads the development, implementation, and management of training programs while also overseeing the quality assurance processes across...
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Training & Quality Manager
2 weeks ago
Chennai, Tamil Nadu, India Datamark, Inc. Full time ₹ 20,00,000 - ₹ 25,00,000 per yearTraining & Quality ManagerPosition Overview:The Training & Quality Manager at DATAMARK, Inc. is responsible for ensuring that all training and quality standards meet project requirements and client expectations. This role leads the development, implementation, and management of training programs while also overseeing the quality assurance processes across...
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Training & Quality Manager
1 week ago
Chennai, India DATAMARK, Inc. Full timeJob Description Position Overview: The Training & Quality Manager at DATAMARK, Inc. is responsible for ensuring that all training and quality standards meet project requirements and client expectations. This role leads the development, implementation, and management of training programs while also overseeing the quality assurance processes across back office...
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Chennai, Tamil Nadu, India DeTect Technologies Full timeWe’re growing and we want you to join our team! We’re looking for an organized, efficient individual to come on board as a Back Office Assistant. As a Back Office Assistant, you will be required to perform administrative duties such as inventory management, billing, and organizing documents. **Responsibilities** - Work closely with the Back Office...
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Chennai District, Tamil Nadu, India Transenergy Private Limited Full timeWork closely with the Back Office Manager in order to carry out tasks. - Distribute communications to related departments in a timely manner when needed. - Ensure the office is organized at the end of each day. - Ensure records are accurately updated and stored responsibly in accordance with company policy. - Monitor inventory and supply. - Maintain a...
