IT Infrastructure Operations Specialist
1 month ago
Job Title: IT Infrastructure Operations Specialist
Location: Chennai
Job Type: Full-time
Job Summary: We are seeking an experienced IT Infrastructure Operations Specialist to join our team. The ideal candidate will have 8-10 years of experience in IT infrastructure management, with a strong background in Service Desk, Network Operations Center (NOC), and network management.
Key Responsibilities:
Oversee and manage daily operations of the IT infrastructure, including Service Desk, NOC, and network systems.
Provide technical support and troubleshooting for network, server, and storage issues.
Monitor and maintain IT infrastructure to ensure optimal performance and availability.
Implement and manage IT projects, including system upgrades, network configurations, and maintenance tasks.
Develop and maintain documentation for network configurations, processes, and procedures.
Ensure compliance with IT policies and procedures, including security and disaster recovery plans.
Collaborate with other IT teams to ensure seamless integration and operation of IT systems.
Stay current with industry trends and advancements in IT infrastructure technologies.
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
8-10 years of experience in IT infrastructure management, with a focus on Service Desk, NOC, and network operations.
Strong technical skills in network, server, and storage management.
Experience with IT service management frameworks such as ITIL.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Relevant certifications such as CCNA, ITIL, or equivalent are highly desirable.
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