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Configuration Specialist I

1 month ago

pune, India TransPerfect Full time

OVERVIEW

This role reports to the Manager, Configuration Team. The Configuration Specialist I supports configuration activities for active and new client accounts across all TI Products. The Configuration Specialist I will be required to meet all client timelines and work in conjunction with the Technical Services and Operations Teams in order to facilitate the client on-boarding process and configuration of new TI rooms and applications.

DESCRIPTION

- Serve as a junior member of the Configuration Team and work with cross-functional teams on the implementation of new and existing client projects
- Work to become an expert in Trial Interactive features and functionality
- Manage external and internal documentation and files as required
- Configure application settings in Trial Interactive as per project requirements and execute quality control measures to ensure client and project expectations are met
- Produce high quality deliverables
- Assist Technical Services and Project Mangers in fulfilling client expectations as it relates to TI application configurations
- Perform other special projects or duties when required such as validation and UAT script execution and participate in integration projects to understand the impact on TI application settings
- Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

REQUIRED SKILLS

- Knowledge of various technological concepts
- General knowledge of the Trial Interactive product suite, with a concentration in Study Start Up (SSU), Electronic Trial Master File (eTMF), Collaborative Workspace, and Content Management System, amongst others
- Knowledge of clinical development phases and processes
- Superior written and spoken communication skills in English  Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

REQUIRED SKILLS & EXPERIENCE

- Minimum Bachelor’s degree or its equivalent in work experience
- 0-2 years of experience in the IT and/or Life Sciences industry
- Experience with rolling out technological initiatives in a collaborative environment

DESIRED SKILLS AND EXPERIENCE

- Knowledge of or experience in the Life Sciences industry (pharmaceutical, biotechnology or CRO experience preferred)
- Knowledge of technology within the industry
- Ability to multitask in a fast-paced environment
- Ability to work well with people from a variety of different backgrounds and cultures
- Build relationships with clients and co-workers
- Ability to work independently and as part of a team
- Take active measures to solve problems and commit to a high level of service