Configuration Specialist I

4 months ago

Pune, India TransPerfect Full time

OVERVIEW

This role reports to the Manager, Configuration Team. The Configuration Specialist I supports configuration activities for active and new client accounts across all TI Products. The Configuration Specialist I will be required to meet all client timelines and work in conjunction with the Technical Services and Operations Teams in order to facilitate the client on-boarding process and configuration of new TI rooms and applications.


DESCRIPTION

 Serve as a junior member of the Configuration Team and work with cross-functional teams on the implementation of new and existing client projects

 Work to become an expert in Trial Interactive features and functionality

 Manage external and internal documentation and files as required

 Configure application settings in Trial Interactive as per project requirements and execute quality control measures to ensure client and project expectations are met

 Produce high quality deliverables

 Assist Technical Services and Project Mangers in fulfilling client expectations as it relates to TI application configurations

 Perform other special projects or duties when required such as validation and UAT script execution and participate in integration projects to understand the impact on TI application settings

 Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor


REQUIRED SKILLS

 Knowledge of various technological concepts

 General knowledge of the Trial Interactive product suite, with a concentration in Study Start Up (SSU), Electronic Trial Master File (eTMF), Collaborative Workspace, and Content Management System, amongst others

 Knowledge of clinical development phases and processes

 Superior written and spoken communication skills in English  Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)


REQUIRED SKILLS & EXPERIENCE

 Minimum Bachelor’s degree or its equivalent in work experience

 0-2 years of experience in the IT and/or Life Sciences industry

 Experience with rolling out technological initiatives in a collaborative environment


DESIRED SKILLS AND EXPERIENCE

 Knowledge of or experience in the Life Sciences industry (pharmaceutical, biotechnology or CRO experience preferred)

 Knowledge of technology within the industry

 Ability to multitask in a fast-paced environment

 Ability to work well with people from a variety of different backgrounds and cultures

 Build relationships with clients and co-workers

 Ability to work independently and as part of a team

 Take active measures to solve problems and commit to a high level of service

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