Configuration Specialist I

1 month ago

pune, India TransPerfect Full time

OVERVIEW

This role reports to the Manager, Configuration Team. The Configuration Specialist I supports configuration activities for active and new client accounts across all TI Products. The Configuration Specialist I will be required to meet all client timelines and work in conjunction with the Technical Services and Operations Teams in order to facilitate the client on-boarding process and configuration of new TI rooms and applications.


DESCRIPTION

  • Serve as a junior member of the Configuration Team and work with cross-functional teams on the implementation of new and existing client projects
  • Work to become an expert in Trial Interactive features and functionality
  • Manage external and internal documentation and files as required
  • Configure application settings in Trial Interactive as per project requirements and execute quality control measures to ensure client and project expectations are met
  • Produce high quality deliverables
  • Assist Technical Services and Project Mangers in fulfilling client expectations as it relates to TI application configurations
  • Perform other special projects or duties when required such as validation and UAT script execution and participate in integration projects to understand the impact on TI application settings
  • Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor


REQUIRED SKILLS

  • Knowledge of various technological concepts
  • General knowledge of the Trial Interactive product suite, with a concentration in Study Start Up (SSU), Electronic Trial Master File (eTMF), Collaborative Workspace, and Content Management System, amongst others
  • Knowledge of clinical development phases and processes
  • Superior written and spoken communication skills in English  Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)


REQUIRED SKILLS & EXPERIENCE

  • Minimum Bachelor’s degree or its equivalent in work experience
  • 0-2 years of experience in the IT and/or Life Sciences industry
  • Experience with rolling out technological initiatives in a collaborative environment


DESIRED SKILLS AND EXPERIENCE

  • Knowledge of or experience in the Life Sciences industry (pharmaceutical, biotechnology or CRO experience preferred)
  • Knowledge of technology within the industry
  • Ability to multitask in a fast-paced environment
  • Ability to work well with people from a variety of different backgrounds and cultures
  • Build relationships with clients and co-workers
  • Ability to work independently and as part of a team
  • Take active measures to solve problems and commit to a high level of service

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