Configuration Specialist I

1 month ago

pune, India TransPerfect Full time

OVERVIEW
This role reports to the Manager, Configuration Team. The Configuration Specialist I supports configuration activities for active and new client accounts across all TI Products. The Configuration Specialist I will be required to meet all client timelines and work in conjunction with the Technical Services and Operations Teams in order to facilitate the client on-boarding process and configuration of new TI rooms and applications.

DESCRIPTION
Serve as a junior member of the Configuration Team and work with cross-functional teams on the implementation of new and existing client projects
Work to become an expert in Trial Interactive features and functionality
Manage external and internal documentation and files as required
Configure application settings in Trial Interactive as per project requirements and execute quality control measures to ensure client and project expectations are met
Produce high quality deliverables
Assist Technical Services and Project Mangers in fulfilling client expectations as it relates to TI application configurations
Perform other special projects or duties when required such as validation and UAT script execution and participate in integration projects to understand the impact on TI application settings
Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

REQUIRED SKILLS
Knowledge of various technological concepts
General knowledge of the Trial Interactive product suite, with a concentration in Study Start Up (SSU), Electronic Trial Master File (eTMF), Collaborative Workspace, and Content Management System, amongst others
Knowledge of clinical development phases and processes
Superior written and spoken communication skills in English  Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

REQUIRED SKILLS & EXPERIENCE
Minimum Bachelor’s degree or its equivalent in work experience
0-2 years of experience in the IT and/or Life Sciences industry
Experience with rolling out technological initiatives in a collaborative environment

DESIRED SKILLS AND EXPERIENCE
Knowledge of or experience in the Life Sciences industry (pharmaceutical, biotechnology or CRO experience preferred)
Knowledge of technology within the industry
Ability to multitask in a fast-paced environment
Ability to work well with people from a variety of different backgrounds and cultures
Build relationships with clients and co-workers
Ability to work independently and as part of a team
Take active measures to solve problems and commit to a high level of service

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