Support Manager, Trading Applications, Information Technology

3 days ago


pune, India CLSA Full time

Key Areas of Responsibilities Ensure excellent 24x7 Operation of CLSA's core mission-critical Trading application stack.Act as the SME for all OMS/EMS (primary) and CLSA reference data / reporting (Secondary)Work on Trading Operations for Asia's Leading Brokerage's Global Front Office SystemsInteract with Dealers/Traders/Business Heads across the globe as requiredGlobal role covering Execution ServicesPartner closely with Application Development and Support teams to rollout new services seamless and efficiently.Act as a mentor to train junior staff and Ensure that the estate is instrumented and monitored effectivelyEstablish and maintain an effective framework that provides a comprehensive management controls to protect the Confidentiality, Integrity and Availability of CLSA's information assets.Participate in on-call support rotationSchedule and document regular changes according to company's change management rules & guidelinesEnsure that production environment is kept stable and efficientAdherence to CLSA documented  governance guidelinesProvide at all times an excellent, fast and responsive service to other teams.Requirements Bachelor's / Master's in IT/Computer science degree is okAt-least 9-11 years of relevant experience in Front office Trading application support / Implementation and related Server Infrastructure with total years of experience of 11-16 years.Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank.Development and Production support experience with good problem solving and trouble shooting skills.Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed.Prefer candidates with regional experienceExcellent command of / fluent in both spoken and written English.Open to candidates from all locations – preference is right fit to the roleGood technical knowledge in SQL and UnixStrong Stakeholder management for application related stakeholdersITIL process adherence (change, release, incident, problem management)Java and Perl skills is added advantageKnowledge of SQL Tuning and debuggingKnowledge of Gigaspaces and Tibco.Stay informed on CITIC CLSA Job OpportunitiesNot the right fit? You can create a job alert to receive our latest job openings that meet your interest.



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