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Client Servicing Manager

2 weeks ago

Mumbai, Maharashtra, India CAB Experiences Full time

Manager Client Servicing

Are you passionate about creating unforgettable experiences and building strong client relationships? We're looking for an experienced Client Servicing Manager to join our dynamic team in Mumbai.

Key Responsibilities:

  • Act as the main point of contact for clients, understanding their needs and event goals.
  • Plan and execute events with attention to detail, timelines, and budgets.
  • Lead client meetings, build strong relationships, and ensure client satisfaction throughout the event lifecycle.
  • Oversee a team and collaborate with internal departments to bring events to life.
  • Research, evaluate, and negotiate with vendors (e.g., catering, décor, entertainment).
  • Manage event logistics end-to-end – from venue prep to guest experience.
  • Monitor event budgets, track expenses, and ensure cost-effective execution.
  • Troubleshoot issues quickly and effectively during event execution.
  • Evaluate event success and provide post-event analysis and reports.

What We're Looking For:

  • 5+ years of experience in Client Servicing within the Event Management industry.
  • Strong interpersonal and communication skills.
  • Proven track record with a portfolio of successful events.
  • Expertise in vendor management and negotiation.
  • A problem-solver with critical thinking and decision-making capabilities.
  • Strong leadership, team management, and time management skills.
  • A degree in Event Management or a related field is preferred.