Client Servicing Manager
3 weeks ago
Designation-Client Servicing.
Location-Mumbai.
- Act as the primary point of contact for assigned clients, understanding their needs, objectives, and expectations.
- Develop and maintain strong, trust-based relationships with clients, serving as their advocate within the agency.
- Proactively identify client challenges and provide innovative solutions to address them, leveraging agency resources and expertise.
- Collaborate with internal teams, including creative, strategy, and production, to develop and execute integrated marketing & non marketing campaigns and projects.
- Ensure timely and effective communication between clients and internal teams, managing expectations and addressing any issues or concerns.
- Monitor project timelines, budgets, and deliverables, ensuring that all client requirements are met on time and within scope, even under tight deadlines.
- Maintain thorough documentation of client interactions, project details, and work records to facilitate smooth operations and future reference.
- Participate in pitches alongside agency staff to secure new business opportunities and contribute to agency growth.
- Ensure the overall quality of creative content and services delivered, maintaining set standards and exceeding client expectations.
- Identify opportunities to expand business with existing and new clients, developing and proposing value-added, creative interactive strategies and presentations for pitches.
Qualifications:
- Bachelors degree in Marketing, Communications, Business Administration, or related field.
Proven exp
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