Process Associate
3 days ago
Company DescriptionFinex Tax Filing is committed to offering comprehensive tax planning, preparation, and advisory services to help businesses and individuals achieve financial clarity. With expertise in navigating complex tax regulations, the company provides tailored solutions that maximize savings, ensure compliance, and reduce risks. Finex Tax Filing specializes in tax preparation, corporate tax compliance, state and international tax services, and IRS representation. Combining industry expertise with innovative technology, the company delivers seamless, accurate, and stress-free tax management solutions.Experience required: 0-1 years of experience. CTC: INR 2-2.4 LPA Location: on-site Time: 9:00 PM to 6:00 AM IST (Monday - Friday) Role Description Serve as the primary point of contact for customers, handling inbound and outbound calls, texts, and chats with professionalism and empathy. Actively listen to customer concerns, provide clear and timely solutions, and ensure a seamless resolution process. Collaborate with internal teams to address customer inquiries and resolve issues effectively. Maintain accurate and up-to-date records of customer interactions, feedback, and resolutions in the CRM system. Proactively identify and escalate complex issues to the appropriate teams while ensuring customer satisfaction. Build lasting relationships with customers by treating each interaction as an opportunity to create a positive and memorable experience. Stay updated on products, services, and policies to provide accurate and helpful information to customers. Monitor and analyze customer feedback to identify trends and suggest improvements to enhance the overall customer experience. Support team projects and initiatives aimed at improving processes and elevating the quality of customer service.QualificationsBachelor’s or master’s degree in finance, or a related field.0–1 years of experience in customer service or a related domain. Excellent verbal, written, and interpersonal communication skills Proven Customer Service and Communication skills with the ability to interact effectively with clients.Experience in Business Process Outsourcing (BPO) or similar process-driven environments.Educational background in Accounting, Finance, or related fields is preferred.
-
Process Associate
2 weeks ago
bangalore, India Olive Green Consulting Full timeKey Responsibilities:Handle customer queries through calls, emails, or chats as per process requirementsMaintain accurate documentation and update systems regularlyEnsure timely resolution of issues while adhering to quality standardsCoordinate with internal teams to address escalations or customer needsMeet performance targets such as accuracy,...
-
Process Associate
2 weeks ago
Bangalore, India Olive Green Consulting Full timeKey Responsibilities: Handle customer queries through calls, emails, or chats as per process requirements Maintain accurate documentation and update systems regularly Ensure timely resolution of issues while adhering to quality standards Coordinate with internal teams to address escalations or customer needs Meet performance targets such as accuracy,...
-
Process Associate
5 days ago
bangalore, India Olive Green Consulting Full timeKey Responsibilities:- Handle customer queries through calls, emails, or chats as per process requirements- Maintain accurate documentation and update systems regularly- Ensure timely resolution of issues while adhering to quality standards- Coordinate with internal teams to address escalations or customer needs- Meet performance targets such as accuracy,...
-
voice process associate
2 weeks ago
bangalore, India work4finance Full timeRole DescriptionThis is a full-time hybrid role for a Voice Process Associate, based in Lucknow with flexibility for some work-from-home tasks. The Voice Process Associate will handle customer inquiries, provide effective solutions, and ensure a high level of customer satisfaction. Key responsibilities include answering customer calls, providing information...
-
Process Associate
4 weeks ago
Bangalore, Karnataka, India Eurofins Full timeCompany Description About Eurofins Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and the environment safer healthier and more sustainable From the food you eat to the medicines you rely on Eurofins works with the biggest companies in the...
-
voice process associate
24 hours ago
bangalore, India work4finance Full timeCompany Descriptionhttps://www.seedfinserve.com/NOTE: our salary range is between 14000 to 22000Role DescriptionThis is a full-time remote role for a Voice Process Associate. Responsibilities include handling customer inquiries via phone, providing excellent customer service, resolving customer concerns effectively, and addressing service or product...
-
Sr. Process Associate
1 week ago
bangalore, India Siemens Full timeHelloWe empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.We provide...
-
Associate – International Voice Process
1 week ago
bangalore, India Varsal-Terra Technology Full timeJob Title: Associate – International Voice Process (US Healthcare- Insurance Claims processing)Location: BangaloreJob Type: Full-timeShift: Night Shift (US Time Zones)Joining: Immediate joiners preferredTransport: 2-Way Cab Provided About the RoleThis role involves engaging with US-based healthcare customers, processing claims, and providing voice-based...
-
Associate Director – Process Reengineering
3 weeks ago
bangalore, India ANSR Full timeAs the Associate Director Process Re-engineering you will play a pivotal role in driving operational excellence and transformation across ANSR’s ecosystem. This role focuses on redesigning business processes, implementing automation, and building scalable, future-ready operating models that align with ANSR’s mission of enabling global enterprises to...
-
Associate Director – Process Reengineering
3 weeks ago
Bangalore, India ANSR Full timeAs the Associate Director Process Re-engineering you will play a pivotal role in driving operational excellence and transformation across ANSR’s ecosystem. This role focuses on redesigning business processes, implementing automation, and building scalable, future-ready operating models that align with ANSR’s mission of enabling global enterprises to...
