Associate Director – Process Reengineering

3 days ago


Bangalore, India ANSR Full time

As the Associate Director Process Re-engineering you will play a pivotal role in driving operational excellence and transformation across ANSR’s ecosystem. This role focuses on redesigning business processes, implementing automation, and building scalable, future-ready operating models that align with ANSR’s mission of enabling global enterprises to build, scale, and optimize. You will collaborate closely with cross-functional teams to identify inefficiencies, introduce digital-first solutions, and enhance process agility and cost efficiency. By embedding Lean, Six Sigma, and automation-led improvements, As the Process Re-engineering Lead will help ANSR deliver high-value, outcome-driven transformation programs—reinforcing ANSR’s position as a strategic enabler of enterprise transformation and global capability excellence Key Responsibilities - Drive enterprise-wide process transformation initiatives to enhance efficiency, scalability, and business agility across ANSR’s GCC ecosystem. - Redesign core business processes through Lean and Six Sigma methodologies to eliminate inefficiencies, reduce turnaround time, and improve service quality. - Champion digital enablement and automation by identifying opportunities to deploy RPA, AI, analytics, and workflow solutions that accelerate process optimization. - Partner with client leadership and internal stakeholders to align transformation priorities with strategic business goals and operational outcomes. - Establish standardized frameworks for process governance, documentation, and continuous improvement across functions and client engagements. - Measure transformation success through data-driven KPIs, SLAs, and performance dashboards to demonstrate tangible efficiency gains. - Foster a culture of innovation and continuous improvement by mentoring teams and embedding best practices in process excellence. - Collaborate closely with ANSR’s transformation and technology teams to deliver sustainable, automation-led efficiency models that enable clients to scale effectively. Qualifications & Experience - Bachelor’s degree in engineering, Business Management, or a related field; MBA preferred. - 12+ years of experience in process re-engineering, transformation, or operational excellence, ideally within GCCs or shared services. - Certified in Lean, Six Sigma, or BPM (Green/Black Belt preferred). - Proven track record in automation and digital transformation initiatives. - Strong stakeholder engagement, communication, and change management skills. Skills & Competencies - Expertise in process transformation and automation tools. - Strong analytical and problem-solving abilities. - Effective leadership and collaboration in matrix environments. - Strategic and execution-driven mindset with a focus on scalability and simplification. - Ability to influence cross-functional teams and drive measurable business impact.



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    As the Associate Director Process Re-engineering you will play a pivotal role in driving operational excellence and transformation across ANSR’s ecosystem. This role focuses on redesigning business processes, implementing automation, and building scalable, future-ready operating models that align with ANSR’s mission of enabling global enterprises to...


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    As the Associate Director Process Re-engineering you will play a pivotal role in driving operational excellence and transformation across ANSR’s ecosystem. This role focuses on redesigning business processes, implementing automation, and building scalable, future-ready operating models that align with ANSR’s mission of enabling global enterprises to...

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