Process Associate

3 days ago


bangalore, India Olive Green Consulting Full time

Key Responsibilities:- Handle customer queries through calls, emails, or chats as per process requirements- Maintain accurate documentation and update systems regularly- Ensure timely resolution of issues while adhering to quality standards- Coordinate with internal teams to address escalations or customer needs- Meet performance targets such as accuracy, productivity, and turnaround time- Follow company policies and standard operating proceduresRequired Skills & Qualifications:- Minimum 6 months of experience in a Process Associate or related role- Good communication and interpersonal skills- Basic computer proficiency and typing skills- Ability to work in rotational shifts (if applicable)- Strong attention to detail and customer-oriented approach- Ability to work in a fast-paced environment.


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