CRO (Customer Relationship Officer)

3 days ago

thiruvananthapuram, India SIVAJI MOTORS Full time

The Customer Relationship Officer is responsible for managing and maintaining strong relationships with customers. This role involves addressing customer inquiries, resolving issues, promoting customer satisfaction, and ensuring that the company's services/products meet customer expectations. The CRO works closely with other departments to enhance the overall customer experience and retention.Key Responsibilities:Customer Interaction & Support:Serve as the primary point of contact for customers, addressing inquiries, concerns, and feedback in a professional and timely manner.Provide assistance with product/service information, troubleshooting, and resolving issues.Handle complaints effectively, aiming to resolve them in a way that maintains customer satisfaction.Relationship Building:Develop and maintain strong, long-term relationships with customers.Identify and anticipate customer needs and proactively offer solutions.Provide personalized communication and tailored recommendations based on customer profiles.Account Management:Manage and oversee a portfolio of customer accounts, ensuring satisfaction and engagement.Regularly check in with customers to ensure that services/products continue to meet their needs.Work with customers to understand their long-term goals and how the company can best support them.Job Types: Full-time, PermanentPay: ₹15, ₹18,000.00 per monthBenefits:Cell phone reimbursementWork Location: In person

  • Customer Relationship Officers

    2 days ago

    Thiruvananthapuram, India Ecorgy Solutions Full time

    Night Shift **Job location**:Elippode**:** ***: - **To support the healthcare team in providing and assisting the patient with his/her care needs in collaboration with all healthcare providers.** ***: - **Job duties include answering incoming phone calls in a timely and efficient manner.** ***: - **Schedules and coordinates appointments in the practice...

  • Customer Relationship Officer

    2 weeks ago

    Karyavattom , Thiruvananthapuram, India Bharti Airtel Limited Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    ജോബ് ഒഴിവ് – Airtel പദവി: CRO (Customer Relationship Officer) പ്രായപരിധി: 35 വയസിന് താഴെ യോഗ്യത: ബിരുദം (Degree) പൂർത്തിയാക്കിയവർക്ക് അപേക്ഷിക്കാം പ്രധാന നൈപുണ്യം:...

  • Customer Relationship Officer

    4 days ago

    Thiruvananthapuram, India RCD HR TVM Full time

    URGENTLY WANTED CRO FOR AN EDUCATIONAL FIRM IMMEDIATE JOINING LOCATION: - THAMPANOOR, TRIVANDRUM DEGREE QUALIFIED EXPERIENCED CANDIDATES PREFFERED TIME : 9.30 AM-5.30 PM SALARY: -12000-15000 INTERESTED CANDIDATES CALL OR WHATS UP: - +91-XXXXXXXXXX **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to...

  • Customer Relationship Officer

    6 days ago

    Thiruvananthapuram, India Ecorgy Solutions Full time

    **Job location**:Elippode, Thiruvananthapuram**: **Job Description**: ***: ***: - **Freshers shall also apply** ***: - **Excellent English communication skills** ***: - **Willing to work in night shift** ***: **Job responsibilities**: - To support the healthcare team in providing and assisting the patient with his/her care needs in collaboration with all...

  • CRO (Customer Relation Officer)

    1 week ago

    Thiruvananthapuram, Kerala, India Sreecadd Solutions Pvt Ltd (CADD Centre) Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Job Summary:The Customer Relations Officer is responsible for building and maintaining strong relationships with customers, ensuring high levels of customer satisfaction and loyalty. This role involves handling customer inquiries, resolving complaints, and providing information about products and services in a professional and timely manner.Key...

  • Customer Relationship Officer

    2 weeks ago

    Thiruvananthapuram, India NETWORKZ SYSTEMS Full time

    Maintain Good Relationship with Customers **Job Types**: Full-time, Regular / Permanent **Salary**: From ₹12,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Speak with the employer** +91 7902400777

  • Customer Relationship Officer

    2 days ago

    Thiruvananthapuram, Kerala, India Handy Squad Full time

    Job Title: Customer Service OfficerCompany: Handy sQuad Facility Management Pvt LtdLocation: Kazhakootam, TrivandrumJob Summary:We are looking for energetic candidates to join as Customer Service Officers. You will support the sales team, handle customer calls, follow up with clients, and visit sites around 60% of the time.Eligibility:Fresh graduates (2023...

  • Customer Relationship Officer

    6 days ago

    Thiruvananthapuram, Kerala, India Netics IT Innovations Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Urgently looking for a Customer Relations Officer for our Training institute in TrivandrumQualification : degreeLocation : TrivandrumGood communication skill in English & should have basic computer knowledge.Develop leads, counselling, tele calling, batch arrangement.Handling inquiries: handle inquiries, complaints, feedback, and suggestions from customers,...

  • Customer Relationship Officer

    7 days ago

    Thiruvananthapuram District, Kerala, India Hair O Craft Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Description:Hairocraft is looking for a Customer Relations Officer to provide exceptional service and support to our customers. You will handle inquiries, resolve issues, and maintain strong relationships to ensure a positive experience.Responsibilities:Respond to customer inquiries via phone, email, or in-person.Address and resolve customer complaints...

  • Relationship Officer- Thiruvananthapuram

    4 days ago

    Thiruvananthapuram, Kerala, India GyanDhan Full time

    Company DescriptionGyanDhan is dedicated to removing financial and informational barriers that prevent students from achieving their dreams of higher education. Originally India's first education financing marketplace, GyanDhan has evolved into a comprehensive study abroad platform, aiding students in all aspects of their educational journey both in India...