Technical Service Improvement Specialist

2 weeks ago


anand, India beBeeManager Full time

IT Service Excellence SpecialistThis role is responsible for implementing best practices in IT service management to ensure high-quality service delivery.Key ResponsibilitiesProactively identify and mitigate potential service disruptions.Develop and implement process improvements to enhance the overall customer experience.Collaborate with cross-functional teams to resolve complex technical issues.RequirementsMinimum 4-6 years of experience in a similar role.Hold relevant certifications, such as ITIL V4 Foundation.



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