Warranty Technician
1 month ago
MAIN RESPONSABILITIES
Key accountabilities:
- Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)
- Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions
- Define troubleshooting methodology
- Provides technical guidance and supports technicians in troubleshooting and repairs
- Provides feedback on technical documentation deficiencies.
- Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
- Drive Kx (8D) issues with Quality and internal & external Suppliers as support of PrPIM
- Ensure completeness and quality of input to Failure Management data base for RAMS exploitation
- Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).
- Drive and support containment to avoid reoccurrence of failures
- Supports as-maintained Rolling Stock product configuration control and relevant documentation management
- Support technical reviews with internal and external Suppliers, partners, customers, authorities
- Ensure & facilitate information flow within the PI Customer Site, PI functions and project teams. Provides status and transparence on PI activities, key technical issues to PrPIM.
- Apply EHS requirements on site with the support of EHS team representatives
- Drive technical Return of Experience/reporting/feedback as support of PrPIM
- Support Obsolescence Management (if applicable)
- Support preparation and implementation of Field Modifications (FM)
Performance measurements:
- Achievement of contractual reliability (milestone) targets
- Achievement of contractual availability (milestone) targets
- Containment and solution of K1S/K2/K3 issues on time
- Completeness and Quality of failure/event diagnosis/data and relevant documentation
- Reliability improvement after FM implementation
- Achievement of PI Dashboard
- Achievement of configuration updates
- Achievement of REX implementation
- Audit results (internal and external)
- Compliance with EHS rules and work-related processes
MAIN REQUIRED COMPETENCES
Educational Requirements
Mandatory:
- Graduate in Engineering or Industrial (“Internal Graduation” (“cadre interne” in F) acceptable)
- Internal EHS training
- English
Desirable:
- Master’s degree in Engineering
Experience
Mandatory:
- Several years of technical experience, either mechanical or electrical / electronic engineering
- Railway safety & RAM
- EHS knowledge/exposure
- Product knowledge
- Data analytics
Desirable:
- General Railway knowledge
- Field Experience
- Problem Solving skills
- DFQ, Quality and Audit skills
- Customer contact
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