Associate Manager Warranty Operations
4 days ago
Job Summary: Warranty OperationsResponsibilities:- Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies. - Manage day-to-day daily operations of the warranty claims processing team - Demonstrate accountability for managing key KPIs and SLAs. - Resolve team`s complex queries on claims validation of warranty claims based on technical knowledge of the commercial automotive & its sub-components. - Perform process/control plan audits for warranty corrective actions and best practices to ensure status is captured and reported with well-defined corrective action plans taken to closure. - Ensure all warranty mitigation and improvement corrective actions are properly documented and verified (evidence of revised documents or on-site reviews) - Coordinate the creation of monthly reports/data collection to improve warranty performance while driving continuous improvement programs (quality incentive programs, quality improvement meetings, etc.) - Perform process/control plan audits for warranty corrective actions and best practices to ensure status is capture and reported with well-defined corrective action plans taken to closure. - Support internal audits and follow up on corrective actions - Ensure common and accepted safety protocols for the quality group are implemented as needed and compliance is maintained - Support and perform other duties/projects as assignedRequired Skills:- Experience in Automotive sector - Knowledge of Automotive components & warranty related issues. - Bachelor’s degree in automotive or mechanical engineering preferred. - Experienced in working in various warranty management applications such as SAP - Team Handeling Experience Mandatory - Good Interpersonal & communication Skills - Computer knowledge with experience with Microsoft Office (Word, Excel, PPT) - Excellent verbal and written skillsEducation/Experience/Skills:Work Experience: 7 - 9 years of experience with at least 5 year’s experience in warranty and service industry, Minimum 5 Years of experience in Team Handeling.Location: Pune- IndiaLanguage: EnglishWorking Shift: Canada Shifts
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Associate Manager Warranty Operations
2 weeks ago
Delhi, India Tech Mahindra Full timeJob Summary: Warranty OperationsResponsibilities:Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies.Manage day-to-day daily operations of the warranty claims processing teamDemonstrate accountability for managing key KPIs and SLAs.Resolve team`s...
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Delhi, India Tech Mahindra Full timeJob Summary: Warranty Operations Responsibilities: Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies. Manage day-to-day daily operations of the warranty claims processing team Demonstrate accountability for managing key KPIs and SLAs. Resolve...
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Warranty Executive
7 days ago
Delhi, Delhi, India Ashok Auto Ventures Full timeWarranty Claim Processing:Receive and review warranty claims submitted by customers, dealers, or service centers - Evaluate claims based on established criteria and company policies - Determine the validity of claims and approve or deny accordingly - Customer Communication:Communicate with customers regarding the status of their warranty claims - Provide...
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Project Warranty Manager
20 hours ago
(HE)Office_Vadodara New, India Hitachi Full time ₹ 20,00,000 - ₹ 25,00,000 per yearLocation:Maneja, Gujarat, IndiaJob ID: R0092376Date Posted: Company Name:HITACHI ENERGY INDIA LIMITEDProfession (Job Category):Project/Program ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunity Our unit in Vadodara is looking for a Project Warranty Manager to join our international team at the After Sales & Service. You'll be part...
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Warranty Engineer
2 days ago
New Delhi, India ARADHNA ENGINEERING WORKS Full timeMAIN RESPONSABILITIES Key accountabilities:Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actionsDefine troubleshooting...
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Warranty Engineer
2 days ago
new delhi, India ARADHNA ENGINEERING WORKS Full timeMAIN RESPONSABILITIES Key accountabilities:Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actionsDefine troubleshooting...
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Warranty Engineer
2 days ago
New Delhi, India ARADHNA ENGINEERING WORKS Full timeMAIN RESPONSABILITIES Key accountabilities:Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actionsDefine troubleshooting...
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Warranty Engineer
2 days ago
New Delhi, India ARADHNA ENGINEERING WORKS Full timeMAIN RESPONSABILITIES Key accountabilities:Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actionsDefine troubleshooting...
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Warranty Engineer
2 days ago
New Delhi, India ARADHNA ENGINEERING WORKS Full timeMAIN RESPONSABILITIESKey accountabilities:- Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable) - Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions - Define troubleshooting methodology...
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Warranty Engineer
7 hours ago
New Delhi, India ARADHNA ENGINEERING WORKS Full timeMAIN RESPONSABILITIES Key accountabilities: Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable) Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions Define troubleshooting methodology...
