Associate Manager Warranty Operations
2 weeks ago
Job Summary: Warranty OperationsResponsibilities:Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies.Manage day-to-day daily operations of the warranty claims processing teamDemonstrate accountability for managing key KPIs and SLAs.Resolve team`s complex queries on claims validation of warranty claims based on technical knowledge of the commercial automotive & its sub-components.Perform process/control plan audits for warranty corrective actions and best practices to ensure status is captured and reported with well-defined corrective action plans taken to closure.Ensure all warranty mitigation and improvement corrective actions are properly documented and verified (evidence of revised documents or on-site reviews)Coordinate the creation of monthly reports/data collection to improve warranty performance while driving continuous improvement programs (quality incentive programs, quality improvement meetings, etc.)Perform process/control plan audits for warranty corrective actions and best practices to ensure status is capture and reported with well-defined corrective action plans taken to closure.Support internal audits and follow up on corrective actionsEnsure common and accepted safety protocols for the quality group are implemented as needed and compliance is maintainedSupport and perform other duties/projects as assignedRequired Skills:Experience in Automotive sectorKnowledge of Automotive components & warranty related issues.Bachelor’s degree in automotive or mechanical engineering preferred.Experienced in working in various warranty management applications such as SAPTeam Handeling Experience MandatoryGood Interpersonal & communication SkillsComputer knowledge with experience with Microsoft Office (Word, Excel, PPT)Excellent verbal and written skillsEducation/Experience/Skills:Work Experience: 7 - 9 years of experience with at least 5 year’s experience in warranty and service industry, Minimum 5 Years of experience in Team Handeling.Location: Pune- IndiaLanguage: EnglishWorking Shift: Canada Shifts
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Associate Manager Warranty Operations
4 days ago
New Delhi, India Tech Mahindra Full timeJob Summary: Warranty OperationsResponsibilities:- Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies. - Manage day-to-day daily operations of the warranty claims processing team - Demonstrate accountability for managing key KPIs and SLAs. -...
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Delhi, India Tech Mahindra Full timeJob Summary: Warranty Operations Responsibilities: Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies. Manage day-to-day daily operations of the warranty claims processing team Demonstrate accountability for managing key KPIs and SLAs. Resolve...
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Warranty Executive
7 days ago
Delhi, Delhi, India Ashok Auto Ventures Full timeWarranty Claim Processing:Receive and review warranty claims submitted by customers, dealers, or service centers - Evaluate claims based on established criteria and company policies - Determine the validity of claims and approve or deny accordingly - Customer Communication:Communicate with customers regarding the status of their warranty claims - Provide...
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Enterprise Sales Manager
4 weeks ago
New Delhi, India Zopper Full timeAbout Zopper Zopper is a series D-funded startup in the InsurTech space. We enable large B2C businesses offer insurance to their customers. We do this by fusing insurance and technology seamlessly to provide end-to-end solutions to our Business partners. Based on the need of Business partners, we create the Product i.e. customized insurance plans by...
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Warranty Engineer
3 days ago
Delhi, India ARADHNA ENGINEERING WORKS Full timeMAIN RESPONSABILITIESKey accountabilities:Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actionsDefine troubleshooting methodologyProvides...
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Warranty Engineer
2 days ago
Delhi, India ARADHNA ENGINEERING WORKS Full timeMAIN RESPONSABILITIESKey accountabilities:Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actionsDefine troubleshooting methodologyProvides...
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Warranty Engineer
2 days ago
New Delhi, India ARADHNA ENGINEERING WORKS Full timeMAIN RESPONSABILITIES Key accountabilities:Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actionsDefine troubleshooting...
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Warranty Engineer
2 days ago
new delhi, India ARADHNA ENGINEERING WORKS Full timeMAIN RESPONSABILITIES Key accountabilities:Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actionsDefine troubleshooting...
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Warranty Engineer
2 days ago
New Delhi, India ARADHNA ENGINEERING WORKS Full timeMAIN RESPONSABILITIES Key accountabilities:Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actionsDefine troubleshooting...
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Warranty Engineer
2 days ago
New Delhi, India ARADHNA ENGINEERING WORKS Full timeMAIN RESPONSABILITIES Key accountabilities:Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actionsDefine troubleshooting...
