Zonal Sales Manager- Gold Loans

1 day ago

delhi, India Weekday AI Full time

This role is for one of the Weekday's clientsMin Experience: 15 yearsLocation: NCR, DelhiJobType: full-timeAs the Zonal Sales Manager, you will oversee end-to-end sales strategy, productivity, and business expansion across assigned states in North India. You will be responsible for developing high-impact sales frameworks, ensuring operational excellence, and driving consistent revenue growth for the Gold Loan vertical. The position calls for a strategic thinker who can balance business goals with customer-centricity while ensuring strong compliance, risk management, and portfolio quality.RequirementsKey Responsibilities Lead and manage the Gold Loan business for the North Zone, ensuring achievement of monthly, quarterly, and annual sales targets. Develop and execute zonal sales strategies to drive customer acquisition, improve branch-level productivity, and expand market penetration. Oversee daily operations of the GL vertical, ensuring smooth loan processing, documentation, appraisal accuracy, and turnaround time. Work closely with regional and cluster managers to monitor branch performance, identify gaps, and implement corrective action plans. Drive new business opportunities by identifying emerging markets, competitor activities, customer trends, and expansion prospects. Strengthen the gold loan portfolio by ensuring high-quality underwriting standards, minimal delinquency, and strong risk controls. Guide teams on customer acquisition, cross-selling, lead generation, and customer relationship management to maximize lifetime value. Collaborate with credit, operations, compliance, and risk teams to ensure seamless workflows and governance across all branches. Lead manpower planning, hiring, coaching, and capability building for the zonal GL sales workforce. Conduct weekly and monthly performance reviews; define KPIs and ensure strong adherence to process discipline. Drive strong culture of field activity, branch visits, audits, customer engagements, and on-ground execution. Implement digital and tech-enabled tools to enhance efficiency and customer experience within the GL ecosystem. Ensure adherence to AML, KYC, appraisal standards, and company policies across all gold loan transactions. Build relationships with vendors, appraisers, local market influencers, and community groups to improve visibility and network strength. Skills & Competencies Deep expertise in Gold Loans (GL), business development, and zonal-level sales leadership. Strong understanding of the North India market, customer behavior, and branch-based financial services. Proven track record in managing large teams, multi-state operations, and high-volume gold loan portfolios. Excellent communication, negotiation, stakeholder management, and people leadership abilities. Strong analytical mindset with the ability to interpret market data and implement data-backed strategies. High integrity, customer orientation, and ability to work in a fast-paced, target-driven environment. Experience 15 to 25 years of experience in Gold Loans, Retail Lending, or BFSI field roles. Must have led large multi-state sales operations, preferably in the Gold Loan domain.

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