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Application Specialist

2 months ago

jaipur, India Genpact Full time

Hello Everyone,

Genpact is hiring for Order to cash -cash application domain for Jaipur location.
Exp Required - 7+ years
Mandatory skill - Order to cash - cash applications.
Shift - US Shift.

About the role:

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Welcome to the relentless pursuit of better.
As a key contributor, you‘ll manage client payments in ERP, overseeing direct debit, factoring, and check payments. Responsibilities include Bad Debt handling, Unapplied Payments reconciliation, Bank Reconciliation, and control reviews. Your role involves client management, driving SLA/KPI metrics, providing training, and championing continuous improvement. Join us to contribute significantly to our Finance Operations team.
Responsibilities
Proficient in Cash application processes and associated activities.
Overseeing direct debit runs, factoring processes, and check payment management.
Handling Bad Debt Reserves and Allowances (non-automated) and reconciling Unapplied Payments.
Conducting Bank Reconciliation and performing comprehensive control reviews.
Preferred qualifications include relevant cash application experience and a comprehensive understanding of End-to-End Order to Cash processes.
Proficient in MS Office, demonstrating mastery of ERP systems, and meticulous documentation skills.
Possesses strong analytical and problem-solving skills, coupled with effective verbal and written communication abilities.
Liaising with various departments (Credit, Sales, Billing, Customer Services) to resolve unapplied cash efficiently.
Delivering effective training programs to enhance the skills and knowledge of team members.
Providing mentorship to team members, fostering their professional growth and development.
Ensuring strict adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Driving process improvement initiatives to enhance operational efficiency and effectiveness.
Taking a proactive approach to leadership, championing continuous improvement efforts within the team.
Qualifications we seek in you
Minimum Qualification
B.Com Graduate
Good years’ experience in Order to Cash
Preferred Qualification
Robust expertise in Cash operations, spanning Credit Control, Treasury, and Bank Reconciliation, with a background in FP&A.
Proficient in advanced MS Office, particularly excelling in MS Excel and PowerPoint.
Demonstrates a high level of self-motivation, energy, and adaptability.
Capable of efficiently managing diverse workloads, ensuring timely achievement of targets and deadlines.
Innovative mindset, consistently seeking opportunities for continuous improvement and developing succession plans for staff.
Possesses effective communication skills, both interpersonal and written, with proficiency in English.
Exhibits sound judgement in addressing day-to-day business challenges and provides recommendations for course correction
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Interested candidates can share their resume at aditi.amit@genpact.com.