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Learning Coordinator

2 months ago

chennai, India Eviden Full time

Location -Chennai
Exp - 3-5 years in L&D
Flexi to work from office
Notice Period-Immediate Joiners & Lesser notice period Candidates preferred

Roles & Responsibilities:
The support provided will be confined to a specific Global Business Unit or multiple entities. Responsibilities are to address issues and or inquiries raised by employees, Learning Managers and Stakeholders; address and resolve within the confined SLA
Excellent communications skills
Strong attention to details
Has working knowledge of planning, developing, organizing and writing operational procedures and manuals
Has working knowledge of writing in explanatory and procedural styles for multiple audiences (KBs, SOPs, Technical Writing, etc.)
Has working knowledge of responding to Client/ Customer inquiries through emails, chats, IMs and video calls

Technical and Tools:
MS Office Tools – PL1 required
Has working knowledge on applications like Salesforce, ServiceNow, C-Desk, OnTarget, SDM, Zoho, etc.
Exposure in SuccessFactors L&D Tool will be added advantage